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Verifierade recensioner
Läge och interiör2.6
Bekvämligheter2.6
Service2.6
Renlighet2.6
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Alla recensioner(18)
Positiva recensioner(6)
Recensioner med foton/video(2)
Negativa recensioner(2)
Natalie
Standard King Size-säng Rum-Rökfritt
Bodde på feb. 2024
Ensamresenärer
14 recension
5.0/5
Enastående
Publicerades 27 feb. 2024
The man who answered the phone was very helpful and did a huge favor for me when I got to the hotel, thank you for all your help and having a comfy bed available so late in the night! God bless
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Gästanvändare
Standardrum med Queen Size-säng - rökfritt
Bodde på sep. 2022
Ensamresenärer
1 recension
1.0/5
Publicerades 1 okt. 2022
This was the WORST experience I have ever had at a hotel. First off I checked in at 2pm and they gave me the worst room possible, right near the train station and freeway. Second, I asked to switch rooms, she told me to turn on air conditioner to cancel the noise. This was impossible as the train brakes were screeching right outside the window. Then to top it off the toilet paper holder was broken so they put a whole bunch of duct tape to fix it. Then there was a party going on in the room next to me. People running up and down the hallway. Then they set off the alarm so that went on for a half hour before someone finally turned it off. I just stayed there for a few hours to get some rest. I ended up with 0 hours of sleep. I would not recommend anyone stay at this place.
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Gästanvändare
Bodde på nov. 2023
Familj
107 recension
4.0/5
Mycket bra
Publicerades 27 nov. 2023
不如上個城市同品牌店好。
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Gästanvändare
Bodde på aug. 2023
Annat
3.0/5
Publicerades 16 aug. 2023
The exterior of the hotel had a fair bit of garbage lying around the car park and it didn't lend itself to looking secure. The staff were not particularly friendly or helpful. The rooms were disgustingly dirty, however the beds appeared to be clean and comfortable. The electricity outlets left a bit to be desired. There was no breakfast and no coffee making facilities. It did have a bar and grill across the street which was a bit of saving grace. There was also bar adjacent I'm not sure that I would recommend it, I believe it featured ladies of the oldest profession.
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Svar från boendet: Dear Guest, Thanks for your comments. I'm terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I'm disappointed that we could not satisfy you, and I hope you will try us again in the future. We're always working to make the guest experience better than ever before. Sincerely, Hotel Manager
Gästanvändare
Bodde på juli 2022
Par
1.0/5
Publicerades 3 juli 2022
Absolutely Disgusting. Building & room were beyond filthy. Hair all over the bed, filthy, damaged walls and a disgusting, smoky smell even though I booked non-smoking. Couldnt get a refund even tho I left after 1 min. I’d literally rather sleep in my car.
Översätt
Svar från boendet: Dear michelleIC1131RF, We are gutted to know that your recent stay at our property was not up to the mark. On behalf of our entire staff, please accept our sincere apologies. We take feedback very seriously, and please be ensured that we will work on your concerns diligently so that no other guest experiences what you did especially with the condition of the hotel and the cleanliness. We have briefed our housekeeping staff, and we will ensure a more stringent approach from here on, especially when it comes to enhancing our regular quality checks. We would hate to lose a valued guest like you and we sincerely hope you will give us another chance to host you better.