Vila Gale Porto Ribeira

good breakfast, good bed, good people, car parking is just little bit difficult.

Lovely hotel right on the river. About 10 minutes from the centre of Porto. Staff are great. Food is good. Spotlessly clean. Would highly recommend this hotel.Bus and tram stops just 2 mins away. Suntrap square garden is fabulous (obviously when it's sunny!)...would definitely stay again. Sun lovers may want to leave it until April onwards as a bit cold in yhe evenings.

This is a reasonable hotel, let down by some of its procedures. I would have expected a kettle to be provided as standard, but we had to request one, and apparently they were in short supply (only 4 available for the whole hotel?) The kettle we had was dangerous, did not automatically switch off, and the handle became very hot. I wrote in the complaint book about the way we were asked to pay twice for some drinks. Whilst the staff acknowledged they had charged us twice, they seemed to be unable to return the second payment. An issue which should have been easily remedied with an immediate refund then became a big problem, and is still not resolved. The art theme is interesting and Uber service was prompt when we did not want to walk. I recommend the hop on hop off bus to see a lot of this lovely city (turn right out of the hotel and walk along a little way for the bus stop)