Hotel Premium Porto Downtown recensioner
Hotel Premium Porto Downtown
Av. de Rodrigues de Freitas 427, Porto, Porto District, 4000-423, PortugalVisa hotellinformation
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Vi erbjuder prisgaranti
1 natt
Gästrecensioner
4.5/5
Utmärkt
86 recension
Verifierade recensionerLäge och interiör4.5
Bekvämligheter4.3
Service4.7
Renlighet4.6
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Bekväm säng(5)
Negativa recensioner(2)
Gästanvändare
Dubbelrum
Bodde på nov. 2024
Par
2 recension
Enastående
Publicerades 17 nov. 2024
very clean and friendly stuff. centrally located and impeccable view on the rooftop.
Översätt
Svar från boendet: Dear Guest, We would like to thank you in advance for taking the time to share your feedback on your most recent experience at Hotel Premium Porto Downtown. Based on the rating given, we understand that we managed to meet your expectations and that you enjoyed your stay with us.We're very happy that our view exceeded your expectations! Our Guest's opinion is very important for us. We are grateful for your feedback and we hope to welcome you back at our Hotel soon! Thank you for your preference. Best Regards, Premium Porto Downtown Team
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Raluca Ileana Floricel
Dubbelrum
Bodde på feb. 2025
Par
1 recension
Enastående
Publicerades 27 feb. 2025
Great location, clean, have a fridge and hair dryer, the personnel is very nice and willing to give advices on what you can visit or where to eat. I'll definitely choose this hotel next time I come to Porto!
Översätt
Svar från boendet: Dear Guest We would like to thank you in advance for taking the time to share your feedback on your most recent experience at Hotel Premium Porto Downtown. Based on the rating given, we understand that we managed to meet your expectations and that you enjoyed your stay with us. Our Guest's opinion is very important for us. We are grateful for your feedback and we hope to welcome you back at our Hotel soon! Thank you for your preference. Best Regards, Premium Porto Downtown Team
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Gästanvändare
Dubbelrum
Bodde på juli 2024
Res med vänner
6 recension
Otroligt
Publicerades 29 sep. 2024
The room was comfortable, and we were given free snacks - which is the Pastel de nata on the rooftop lounge. Love it.
Översätt
Svar från boendet: Dear GuestWe would like to thank you in advance for taking the time to share your feedback on your most recent experience at Hotel Premium Porto Downtown.Based on the rating given, we understand that we managed to meet your expectations and that you enjoyed your stay with us.We're glad you liked our rooms and our afternoon buffet!Our Guest's opinion is very important for us.We are grateful for your feedback and we hope to welcome you back at our Hotel soon!Thank you for your preference.Best Regards,Premium Porto Downtown Team
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Davide
Dubbelrum
Bodde på dec. 2024
Par
10 recension
Mycket bra
Publicerades 2 jan. 2025
Overall good experience and nice location with great staff. However, we had some issues with the hot water in our room and the first night we were forced to wait 2 hours to have it back. On the second night the same issue came up and we had to switch room. In all of this, staff was always polite and welcoming and offered us free breakfast for both days as compensation and a small gift
Översätt
Svar från boendet: Dear Mr. Davide,We would like to thank you in advance for taking the time to share your feedback on your most recent experience at Hotel Premium Porto Downtown.Based on the rating given, we understand that you enjoyed your stay with us.We're very sorry about the situation with the hot water, we tried our best and resolved the situation with our maintenance, the situation was resolved and we were happy to help you with anything you needed. Once again we are sorry and thank you for your understanding.Our Guest's opinion is very important for us.We are grateful for your feedback and we hope to welcome you back at our Hotel soon!Thank you for your preference.Best Regards,Premium Porto Downtown Team
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Gästanvändare
Dubbelrum
Bodde på dec. 2024
Par
6 recension
Otroligt
Publicerades 16 dec. 2024
Very friendly and helpful, nicely located, very good value, very clean and comfortable bed. Bathroom and shower was nice.
Översätt
Svar från boendet: Dear GuestWe would like to thank you in advance for taking the time to share your feedback on your most recent experience at Hotel Premium Porto Downtown.Based on the rating given, we understand that we managed to meet your expectations and that you enjoyed your stay with us.We are very happy that you liked our services in general, your words have brightened our day!Our Guest's opinion is very important for us.We are grateful for your feedback and we hope to welcome you back at our Hotel soon!Thank you for your preference.Best Regards,Premium Porto Downtown Team
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Gästanvändare
Dubbelrum
Bodde på feb. 2025
Res med vänner
27 recension
Enastående
Publicerades 5 mars 2025
The house is comfortable and clean, and the service staff are enthusiastic！
Översätt
Svar från boendet: Dear Guest We would like to thank you in advance for taking the time to share your feedback on your most recent experience at Hotel Premium Porto Downtown. Based on the rating given, we understand that we managed to meet your expectations and that you enjoyed your stay with us. Our Guest's opinion is very important for us. We are grateful for your feedback and we hope to welcome you back at our Hotel soon! Thank you for your preference. Best Regards, Premium Porto Downtown Team
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Gästanvändare
Dubbelrum
Bodde på nov. 2024
Par
4 recension
Publicerades 29 nov. 2024
Although Trip clearly stated there would be free bottled water, I was shocked to find out that the hotel would only provide water on the first night, although I booked two nights. That’s not hospitable for a hospitality service.
Översätt
Svar från boendet: Dear Guest,We would like to thank you in advance for taking the time to share your feedback on your most recent experience at Hotel Premium Porto Downtown.After reviewing your rating, we noticed that we were unable to meet your expectations and we are sorry for that!About the bottle of water, we always have 1 free bottle at check in, but if the guest need more water have a cost of 3€, we regret the situation.We are grateful for your feedback, we look forward to welcoming you again in the near future! Best Regards, Premium Porto Downtown Team
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Gästanvändare
Dubbelrum
Bodde på apr. 2024
Ensamresenärer
1 recension
Publicerades 13 apr. 2024
Lovely hotel in Porto. What made it for me was the rooftop area and the bar service on the 8th floor, it was so calming and peaceful.
Little things let this stay down for me however, in particular house keeping. I was there for a total of 5 nights and twice I had to go ask for more water and towels. They didn't replenish coffee, or even change the dirty coffee mugs for clean ones. As I say just the things you would expect.
Location was good, but not fantastic for being right in the life of things without hilly climbs.
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Översätt
Svar från boendet: Hello, We would like to thank you in advance for providing your feedback on your most recent experience at the Hotel Premium Porto Downtown.We are happy that you enjoyed our rooftop Bar, we always try to welcome our guests with our best service.Regarding the cleaning service, we regret that we did not meet your expectations. In all rooms we have information that towels are changed whenever they are placed on the floor, we regret that the desired changes did not happen.We appreciate all your points where we will work to give the best to our Guests.We are grateful for your feedback and we hope to welcome you back at our Hotel soon!Thank you for your preference.Best Regards,Premium Porto Downtown Team
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Poh Lam
Dubbelrum
Bodde på sep. 2024
Par
8 recension
Utmärkt
Publicerades 1 okt. 2024
Room size acceptable but again like quite some hotel we stay; we don’t like the bath area as water get easily spilled outside to the sanitary area.
The reception is very helpful giving us good advise how to move around to the places of interest
Översätt
Svar från boendet: Dear Mr. Poh LamWe would like to thank you in advance for taking the time to share your feedback on your most recent experience at Hotel Premium Porto Downtown.Based on the rating given, we understand that we managed to meet your expectations and that you enjoyed your stay with us.We're sorry you didn't like our bathroom, but it's important for the hotel to have this feedback so we can find a better solution.Our Guest's opinion is very important for us.We are grateful for your feedback and we hope to welcome you back at our Hotel soon!Thank you for your preference.Best Regards,Premium Porto Downtown Team
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Gästanvändare
Dubbelrum
Bodde på nov. 2024
Ensamresenärer
2 recension
Utmärkt
Publicerades 15 nov. 2024
Great service and great location in the heart of Porto will stay again
Översätt
Svar från boendet: Dear Guest, We would like to thank you in advance for taking the time to share your feedback on your most recent experience at Hotel Premium Porto Downtown. Based on the rating given, we understand that we managed to meet your expectations and that you enjoyed your stay with us. Our Guest's opinion is very important for us. We are grateful for your feedback and we hope to welcome you back at our Hotel soon! Thank you for your preference. Best Regards, Premium Porto Downtown Team
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Damian Dutton
Dubbelrum
Bodde på juli 2024
Res med vänner
1 recension
Mycket bra
Publicerades 1 aug. 2024
Really great value hotel in a good location, though always a walk of ten mins to get any where. Great breakfast and lovely roof terrace.
Översätt
Svar från boendet: Dear DamionWe would like to thank you in advance for taking the time to share your feedback on your most recent experience at Hotel Premium Porto Downtown.Based on the rating given, we understand that we managed to meet your expectations and that you enjoyed your stay with us.Our Guest's opinion is very important for us.We are grateful for your feedback and we hope to welcome you back at our Hotel soon!Thank you for your preference.Best Regards,Premium Porto Downtown Team
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MK9900
Dubbelrum
Bodde på nov. 2024
Res med vänner
8 recension
Enastående
Publicerades 13 nov. 2024
Nice hotel with walking distance to all the attractions and cafe.
Översätt
Svar från boendet: Dear Guest, We would like to thank you in advance for taking the time to share your feedback on your most recent experience at Hotel Premium Porto Downtown. Based on the rating given, we understand that we managed to meet your expectations and that you enjoyed your stay with us. Our Guest's opinion is very important for us. We are grateful for your feedback and we hope to welcome you back at our Hotel soon! Thank you for your preference. Best Regards, Premium Porto Downtown Team
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Shell from Malaysia
Dubbelrum
Bodde på juli 2024
Familj
14 recension
Mycket bra
Publicerades 13 juli 2024
Great location,room was ok (pictures on trip.com looked better),breakfast could be better,especially the hot meals ,we had 4 days the same breakfast was abit boring.receptionist were very friendly and helpful.uber from airport to hotel costed €14.80 v.v.
Översätt
Svar från boendet: Hello, We would like to thank you in advance for taking the time to share your feedback on your most recent experience at Hotel Premium Porto Downtown. Based on the rating given, we understand that we managed to meet your expectations and that you enjoyed your stay with us. Our Guest's opinion is very important for us, we apologize if our breakfast didn't meet your expectations, we will evaluate it so that we can constantly evolve. We are grateful for your feedback and we hope to welcome you back at our Hotel soon! Thank you for your preference. Best Regards, Premium Porto Downtown Team
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Laitiffany85
Dubbelrum
Bodde på juni 2024
Familj
14 recension
Enastående
Publicerades 2 juli 2024
Good location and the staff is super friendly. Will definitely recommend my friends to stay here if they travel to Porto
Översätt
Svar från boendet: Dear Guest,We would like to thank you in advance for taking the time to share your feedback on your most recent experience at Hotel Premium Porto Downtown.Based on the rating given, we understand that we managed to meet your expectations and that you enjoyed your stay with us.Our Guest's opinion is very important for us, our staff thanks you for your words!We are grateful for your feedback and we hope to welcome you back at our Hotel soon!Thank you for your preference.Best Regards,Premium Porto Downtown Team
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Yuk Wa
Dubbelrum
Bodde på feb. 2024
Familj
10 recension
Mycket bra
Publicerades 9 mars 2024
The staff is very nice and good service. The hotel locates at mid-level that it may not suit for kid and senior.
Översätt
Svar från boendet: Dear Guest, We would like to thank you in advance for taking the time to share your feedback on your most recent experience at Hotel Premium Porto Downtown. Based on the rating given, we understand that we managed to meet your expectations and that you enjoyed your stay with us. We are grateful for your feedback and we hope to welcome you back at our Hotel soon! Thank you for your preference. Best Regards, Premium Porto Downtown Team
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