Pao de Acucar Hotel

Hotel is centrally located, right off the main square. In a walking distance to all the main attractions and train station. Hotel is clean and simple, featuring bumper car memorabilia. Our room was spacious (deluxe) but simple. Noteworthy excellent shower! Breakfast is simple and plentiful

Needed somewhere central and safe for a single female traveller on a tight budget. Wasn’t completely sure about this place but went for it and I’m glad I did. Great central location just off Avenida dos Aliados, walking distance to everything (5min walk to Trindade station where the direct metro to the airport goes from, 15min walk to Largo di Lapa where the tour buses all leave town for the Douro Valley, 20min walk to the river). Room a little small but fine for me and had everything I needed including good shower, safe and fridge. Bed a bit hard but I was able to sleep. Sound insulation not good, could hear people talking in corridor. Staff lovely and decor very auirky/vintage style. Didn’t have breakfast so can’t comment on that. Would stay again when next in Porto!

I am not sure how this hotel has so many good reviews on booking sights, they must pay to have the bad ones removed. The only three things that are acceptable about this hotel is that it is clean, has hot water, and a good location. The staff is downright inhospitable and rude from arrival and checkout, we live in Portugal part time and have never encountered such bad service. . The beds are hard, additional blankets besides sheets are used, old, itchy wool blankets. Hardly any towels. The main issue is that we had an upgraded room with a balcony and the metal window shades did not work. It was like we were locked in a prison with no light or air. When I asked the front desk if they could fix, the night clerk told me they knew it was broken when we checked in and it couldn’t be fixed because it was the weekend. I asked to move but no rooms available, the next day they begrudgingly said I could move but to a downgraded room, on a floor that the rooms are old and not remodeled. With no apologies or even acknowledging that they lied and gave us a room that they knew was broken. No compensation was offered for the downgrade. We stayed in the room just to keep the nicer shower. I have traveled extensively throughout Europe and this is a tourist trap. There are so many excellent choices. This business should lose its rating to protect other travelers.