Portsmouth Port Solent

Really comfy sleep, bath was lovely, location was good, plenty to do around us and not far from Gosport and Portsmouth so you had the option of what to do Had to pay for parking as it was shared with Pizza Hut so if you went out and returned later you struggled to park, but £3 a night isn’t too bad of a price

I am having the best time ever and there’s a Hollywood bowl round the corner and they have the best rooms ever to the cleaners. Their bar is really good. The reception team are really nice the service is good. I would say a well done to all of the members, colleagues and everyone who works here

The hotel was as expected. Our main is was the bar/restaurant area, after returning from a family funeral, we stopped for drinks with family. It was absolutely freezing, paying £30 for 4 drinks and sat in our coats! The area was also so brightly lit it was uncomfortable.

The rooms are spotless and comfortable. But the best thing is Julie's service in the restaurant; she seemed to be mostly working alone yet still took the time to have a joke and friendly banter with each table and the service was quick and efficient.

The room was extremely clean with a big comfortable bed. Very friendly staff always around when i needed help. The breakfast buffet was always full so plenty to eat. Great night sleep would highly recommend. Wil definitely come back again.

I arrived at the Premier Inn at 6pm on Saturday 4th January, having booked a meal deal. The receptionist was very polite and helpful. The room was cold and not up to scratch… However! My true experience was about to begin… I immediately checked in at the restaurant to be told by a rude lady that I needed to book a table. The restaurant only had 2 tables occupied… I arrived at 6:25 to be kept waiting for 10 minutes. No staff members available. Then a male member of staff passing by told me to take a seat before disappearing. Another member of staff arrived to take my order. I was then told that most of the menu was not available. He explained that the Premier Inn was ‘shockingly terrible for letting down their customers’ … He expanded on a few issues that rang alarm bells… I had to eat at the Pizza Hut nearby. I was staying in a Premier Plus room that was not up to its usual standard… No water in the fridge and only a 2 finger Kit-Kat on the side… not the usual Green & Blacks chocolate. I arrived for breakfast the following morning… No buffet, no Alpen… The chef said they didn’t have enough customers or food for a buffet. He expanded on supply issues and said they were having to go to the local Tesco to buy items. Seriously, I could write a novel on my experience but I’m not wasting my time. I’ve had the same experience in Whitehaven on Sunday. The company doesn’t care and your failing your staff and customers…