Gästanvändare
3 maj 2025
We have stayed at this hotel on several occasions as it is the closest to the ferry port and we have always been very satisfied. However, we booked for the night of 16th April prior to a trip to France and were horrified to find that the toilet in the bathroom had not been cleaned and had dried urine on the seat. We had to ask twice for it to be cleaned. We had also booked for our return on the night of 24th and, after travelling, were looking forward to a hot shower the following morning. This was not to be as we discovered that there was no hot water at all. Obviously, we pointed this out when checking out. The member of staff offered no apology whatsoever simply saying oh yes a number of rooms have no hot water but the reason is unknown. Very disappointing both nights. We will find an alternative hotel on our next trip.
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