InterContinental Hotels Dominica Cabrits Resort & Spa

The intercontinental hotel in Portsmouth was a beautiful hotel. The view and scenery around the grounds was breathtaking and just watching the waves from the ocean was just so relaxing…. The only hiccup I had after spending all that money on the hotel a night they could at least offer a free meal and not be charged….I had breakfast and everything was very delicious and enjoyable The rooms were very clean, bed comfortable staff were very friendly, polite and very helpful I will definitely come back again in the future because I had a great stay there

This is the most amazing hotel ever. The grounds are fantastic and the views all around are spectacular. The room was perfect and spotless. The staff are very friendly and exceptional. We have stayed at this hotel twice. The only issue this time round were the cats. Where have they come from? They were all around the outside part of the restaurant. This made our dining experience very uncomfortable, as the cats came around each time looking to be fed. This also meant it felt like we were in a cheap city hotel in Europe, with ferrel cats in the area. If you have an allergy, or do not like cats its can be quite unpleasant. In the end we preferred to eat all meals inside, which was a shame because it meant missing the wonderful atmosphere outside. Apart from that we would have loved to rate the experience as a 5, but unfortunately had to go with 4 stars. However, we would still recommend this hotel as a definite place to stay in Dominica.

You have no choice but to fly via Inter Carribean Airline to visit Dominica. On both my journey to Dominica in February 2025 and back to London last week, my luggage was delayed. This is because the plane is too small to carry all luggage for all passengers. This is very annoying and unprofessional, as the person taking the bookings must be aware of how many people have paid for a seat and how much luggage has been checked in for each person. Looks like the airlines Dominica and Barbados need more competent staff, that can work the computers, as these mistakes should not be made and someone has made them. My neice also had an issue when she paid for her seat last month on Inter Carribean to be told at Barbados that the plane was full and their was an overbooking of 8 seats!! She and the other people had to be placed in a hotel in Barbados overnight and placed on the next flight to Dominica in the morning. Either the staff who take the bookings at Inter Carribean are making the mistakes and need training or their computers need updating. I will not be travelling on Inter Carribean Airline ever again. Let's pray Dominica's larger airport will be built and opened very soon.

Our stay at the Intercontinental Cabrits was one of the best we ever had. Spending the mornings walking around the meticulously kept and beautiful grounds of the resort, to then explore this delightful island, it's beautiful waterfalls, beaches, flora and fauna. This would be followed by superb dinners, either on the resort, or in one of the many beach cafe's. Usually we followed this up with a cocktail on the resort, created by Brad or Orlando. The staff were all very welcoming, helpful and warm, and we are both very grateful to all of them for making our stay truly wonderful.

Great service. Peaceful location. Breakfast is good, the other meals not so much. The pools are uncomfortably cold - it’s the same temperature year round here so I don’t think there is ever a time when they’d ever be comfortable (all pools are cold on this island). The sun sets behind a mountain 1 hour earlier than places in Dominca where the sun sets over the ocean. A much colder vacation that we had hoped for, but for what it’s worth this is the best place we stayed in Dominica…

I recently had the most harrowing experience of my life during my stay at the Intercontinental Dominica, an ordeal that has left me shaken and deeply traumatized. We stayed at the hotel May 4th to 6th as guests of the DominicanTourism Board, upon arrival on a beautiful Saturday evening, my companion and I were taken in by the resort's stunning aesthetics, providing a false sense of security. We enjoyed a lovely dinner and retired to our room, expecting a peaceful night’s rest. However, at a little after 1 am, our worst nightmare unfolded: someone entered our room while we were asleep. The sheer terror of waking up to an intruder in our room is indescribable. The vulnerability of two women asleep, only to be awakened by the presence of a stranger, is a danger I wouldn't wish on anyone. In a panic, we tried to reach the front desk, but our calls went unanswered. We had no choice but to walk to the front desk, utterly frightened, to report the incident. We were told, quite nonchalantly, that it was a member of staff who was tasked with fixing the ac in unoccupied rooms. This response did little to alleviate our fears or provide any comfort. The following day, no one contacted us regarding the incident, and the manager was notably absent. Seeking some semblance of normalcy, we decided to spend the day at the pool. However, upon returning to our room, we found ourselves locked out. We encountered a supervisor, to whom we recounted the terrifying events of the previous night. Her response was limited to mere apologies, a grossly insufficient reaction given the gravity of the situation. Later, as we prepared to go out, another shocking breach of security occurred: a guest tried to enter our room using a key that luckily did not work. Once again, no apologies were offered, and our sense of safety was further eroded. On the day of our checkout, the manager, Pascale Selwan, was finally available. We had to seek her out ourselves, and she offered an apology and a complimentary night’s stay for our next visit. Nearly a month after our stay, we received the certificate, only to find it addressed to the same and incorrect name. This added insult to injury, highlighting the sheer incompetence and lack of sensitivity from the hotel's management. For a high-end hotel that promises luxury and security, the Intercontinental Dominica’s handling of our ordeal was woefully inadequate. The dangers we faced, the lack of care and the unsatisfactory resolution were appalling. This experience has left a lasting mark, and I urge future guests to be aware of the potential risks. Our safety and peace of mind were grossly compromised, making this stay an unforgettable nightmare. At this point no free one night stay can make up of this horrible experience.