Gästanvändare
31 januari 2023
How disappointing. The photo shown here is a very deceptive depiction of this dismal hotel. It is currently under renovation (although there were signs posted inside which implied that the job had been stopped local building officials.) and every area I walked through was filthy, from the entry into the lobby, to a dark hallway (literally no actual lights, just small motion lights which lit up just AFTER I walked past them. I got like I was walking through a scene in a horror movie) along a construction hallway area which had to traversed to get to any room in the “west wing”. The floors were literally filthy, no one even trying to make this place presentable during this process. The elevator - filthy floor also) made nerve wracking bangs and vibrations as I rode i up.) We checked in around 9:00 on a Saturday night, so it’s not like it was in the middle of a construction work day. Worse than the construction mess, the hallway and room carpets were worn and dirty, hallway curtains by a lone window, shabby and worn, the room smelled musty, then, once we settled for the room (I was refused a refund before checking in once I saw the condition of the place) in which at least the king-size bed looked clean, when we had brought all our luggage up and tried to bolt outperform door for the night. The deadbolt would not lock - misaligned with the door jamb. The handle lock was also stubborn and the actual door handle came off in my husband’s hand! He managed to put it back on and just get it to catch by a hai and could not touch it again for fear of messing up the fragile catch. The A/C sounded like a helicopter landing outside our window every time the compressor came on, but at least it was cool. When I reported my disgust with the hotel to the desk clerk again in the morning, he made excuses, saying all websites stated that the hotel was under construction. That may be true, in the fine print - which I never noticed while booking, but this if som this was one poorly managed construction site. I told him I found it o be a sad and ill kept hotel, construction not withstanding. Shabby, dirty, even in areas that had nothing to do with the renovation or constructionI related mess. Door handle, dead bolt - a security issue. He said he was not in control of that. That’s maintenance’s job. I said, well then, to my point, your hotel is very poorly maintained. No response. No offer of any kind of good will compensation. I just want to relay that this place was a very poorly run and an overall yucky experience. Maybe someday it will be improved, but as for now, I would avoid it completely.
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