Gästanvändare
19 maj 2025
Disappointing Stay at Me & Mrs Jones – Poor Service and Billing Issues I stayed at Me & Mrs Jones in Portstewart, Ireland from May 7th to May 13th, 2025, and unfortunately, my experience was far from what I expected from a boutique hotel. From the moment we checked in, the service was lacking. The receptionist, Molly, offered no information about the hotel’s policies — no mention of breakfast times, housekeeping procedures, or even any tourist recommendations. It felt like basic hospitality was completely missing. More concerning were the issues with cleanliness and billing. Our bathroom had clearly not been cleaned prior to arrival — dirty toilet paper and visible urine marks were left on the toilet. Towels were also placed on the dirty hallway carpet outside our room, which was both unsanitary and unprofessional. To make matters worse, we were fraudulently charged for restaurant services we never used. Despite multiple attempts to contact the manager for an explanation, we received no response. There was a clear lack of accountability and oversight from management throughout our stay. It’s evident that the hotel is under new management, but unfortunately, the current leadership seems disengaged and inattentive to both guest experience and operational standards. I would not recommend Me & Mrs Jones at this time. There are far better options in Portstewart where cleanliness, transparency, and basic hospitality are taken seriously
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