Novotel Praha Wenceslas Square

Upon checked in, realized the room given came with a bathtub instead of a walk in. Bathtub height was as high as my hip( I’m 1.6m) so was hard to climb ove😱. A male staff on night duty was nice enough to change room with a walk in shower the following day. Only realized the changed room aircon wasn’t working n had to call in the maintenance guy to fix it and still it wasn’t too cold at certain times. Room was very very noisy with banging sound from night till dawn. We Juz lived with that as it was a hassle to change room again. What was most shocking was when we were in the room, a man suddenly came in with a room card!!!😱😱😱 We then went straight to the front desk n was told the female staff had made a mistake!!! The nicer male staff then offered 4 days complimentary breakfast which was very basic. Even though, we find this totally unacceptable this blunder that she had made!!! Juz imagine it was only my gal in the room n that the man was a crook??? This should have never happened to a Novotel hotel under All!!!😡😡 one more horrendous discovery was when I saw housekeeper using the towel to wipe the floor!!!😱😱😱

Hotel was great but location wasn't ideal for us. Loved the fact its so eco friendly though. Breakfast was very good too. The fact the windows opened very wide was a bit worrying with little children.

The hotel is good located and clean. Breakfast was really good. The only thing that disappointed me is pool.

Nice hotel, modern room and great facilities. Location very central

Centrally located. Metro station and food joints near by. Hotel was clean . Room was bit small but manageable

Amazing hotel with excellent premises for all family, including swiming pool. Temperature might be higher but for swimmers is ideal.