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Verifierade recensioner
Läge och interiör4.2
Bekvämligheter4.1
Service4.1
Renlighet4.2
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Photoguy
Rum Studio(Amadeus)
Bodde på Feb 2023
Ensamresenärer
49 recension
4.7/5
Otroligt
Publicerades Feb 16, 2023
The place is very centrally located, and the pre-check in is really easy. The studio is easy to find, and comfy to stay at. Has a kitchen with all needed equipment for cooking at home. They also have a few fans for those who like to sleep with a breeze.
The heat was a little confusing, as I have never used that type before and couldn’t find any details on how to turn it on. But no big deal.
I will say this, 10:00 am check-out is far, far too early. It should be 11:00am to noon. Ten just feels greedy to me
Översätt
Svar från boendet: Thank you for your review!
Purplehase
Dubbelvåning Loft J. Capek
Bodde på Jul 2022
Par
7 recension
3.5/5
Publicerades Jul 29, 2022
Bathroom could use updating. Location is perfect . The pillows are an absolute no go
Svar från boendet: Dear Guest,Thank you for your positive feedback on our hotel's excellent location and spacious, well-heated rooms. We appreciate your understanding of the challenges with email confirmations and language barriers.Regarding luggage storage, we understand the inconvenience it may cause, and we'll explore ways to make this process more convenient for our guests in the future.We hope you had a wonderful time exploring Prague and that we have the pleasure of welcoming you back for another stay.Best regards,Customer Care teamAdrez Living
Svar från boendet: Dear Guest, Thank you for sharing your experience and providing valuable feedback. We apologize for any inconvenience you experienced with the check-in process. Your suggestion to send an email in advance to facilitate check-in is duly noted, and we'll work on improving our communication to ensure a smoother experience for our guests. We're glad you found our location convenient and appreciated the cleanliness of our property. Your feedback helps us enhance our services, and we hope to have the opportunity to welcome you back for a better experience in the future. With kind regards Customer Care Team Adrez Living
Svar från boendet: Dear Jiajia.I'm sorry to hear about the difficulties you faced with your check-in. It sounds like a frustrating experienceThe Online Registration link is always sent to Ctrip. I apologize for the inconvenience With kind regards,Customer Care teamPrague Residences
Anonym användare
Lägenhet Smetana med 1 sovrum
Bodde på Dec 2023
Familj
3 recension
4.0/5
Mycket bra
Publicerades Jan 4, 2024
Очень хорошие апартаменты в центре Праги! удобное заселение через кодовый замок, абсолютно бесконтактное в любое удобное время
Översätt
Svar från boendet: Dear Guest,Delighted to hear you enjoyed the apartments and found the contactless check-in convenient! We aim to provide a seamless experience for our guests. Looking forward to hosting you again in the future. Thank you for choosing us!With kind regards,Customer care teamAdrez living
Amy Holleman
Rum Studio(Amadeus)
Bodde på Sep 2023
Par
2 recension
3.0/5
Publicerades Sep 29, 2023
位置方便距離廣場很近,大牌shopping和餐廳都非常多選擇。
Översätt
Svar från boendet: Dear Amy Holleman.I'm glad you found the location convenient and enjoyed the proximity to the square with many shopping and restaurant options. If you have any more feedback or questions, feel free to share!With kind regards,Customer Care teamPrague Residences
Svar från boendet: Dear Ayako, Thank you for taking the time to share your feedback regarding your recent stay with us. I'm glad to hear that you found the room clean, and spacious, and enjoyed the convenient location for transportation and nearby amenities. However, I'm deeply sorry to learn that you experienced discomfort due to the heating not working properly. Your comfort and satisfaction are of utmost importance to us, and it's disappointing to hear that we fell short in this aspect. I've forwarded your concerns to our maintenance team to investigate and address the heating issue immediately. We are committed to ensuring that all our facilities are in excellent working condition to provide a comfortable stay for our guests. We value your feedback and look forward to welcoming you back for a more enjoyable experience. With kind regards, Customer Care Team Adrez Living