Hotel Praga 1885

Really terrible visit. I’d booked a junior suite and on arrival was allocated room 106. This is by far the dirtiest accommodation I’ve ever had with a huge stain in the middle of the carpet and questionable stains across the sofa. In addition the curtains were very flimsy and wouldn’t close meaning there was no privacy from neighbouring apartments that looked straight into the room. I asked fo check out and was told I couldn’t by reception (not the case I later discovered after checking with ***********). I spent an evening trying to find another room in the hotel. Others were disappointing and one had curtains hanging off the rail. Eventually found a standard double but this needed vacuumed and the toilet was so damaged that it was a health hazard and couldn’t be used. I checked out early the next day but the hotel still charged for one night in a junior suite rather than the standard double I had. I’ve written to them via *********** and they have neither responded or resolved this outstanding issue at the time of submission. Also during the stay the receptionist was very nice but there was no duty manager she could refer to for assistance. I wouldn’t stay here again

Imaginar un hotel de 4 estrellas que no tiene ni bar ni restaurante aunque se anuncia por fuera, vamos, que llegas cansado y no hay ni máquina para comprar nada. Imaginar un hotel de 4 estrellas al que hay que llegas a la habitación y te la dan sin hacer, con manchas de carmín y golpes en la puerta del baño y con una televisión más pequeña que un laptop. Imaginar un hotel donde tienes que pedir, además de ponerlo en el pomo de la habitación que te la hagan y, aun así siempre se les olvida. imaginar un hotel que dice que está céntrico y tardas media hora, ya sea andando o en tranvía. Ya sabéis lo que estáis eligiendo.