The Mozart Prague

Great rooms, friendly staff. Parking a car is a bigger head ache. Valet parking is the concept but did not work smoothly. No short term parking in front of the hotel, so had to go 3 times around the block until I found a corner to park and find the bell boy who was very busy parking other cars. Room hadn’t heating - cold. Breakfast so so …

Absolutely amazing. Can’t say enough good things

Highly not recommend for staying this hotel when paying high room rates. Worst experience I ever try in 5 stars hotel. No air-conditioning and ventilation in the room, no one reply when I request for change to higher floor room and poor English for the front desk staff. My gf got sick when she staying in the hotel due to worst ventilation and no air-conditioning in the room. Moreover, the hotel can not provide king bed facilities. The hotel uses two twin beds combined as king bed and provide two twin bed blanket for king bed customers.😭😡It is very non sense. When I request for king bed size blanket, no staff can understand what I am asking. Also, when you pay for reservation, the hotel don’t have cancellation refund policy as we know that world known 5 stars brand hotel can refund the charge when cancellation booking before 24hours than your staying. Only pros of the hotel is great environment in the hotel and friendly concierge staff…. Not worth for staying in this hotel for paying 350-400 euro dollars🥲🥲. Very terrible experience.