The Mozart Prague

The Mozart Prague recensioner

The Mozart Prague

Karoliny Světlé 34, 110 00 Staré Město, Prague 1, Prague, 11000, Czech RepublicVisa hotellinformation
The Mozart Prague
The Mozart PragueThe Mozart PragueThe Mozart Prague
Kontrollera tillgängliga rum för dina resedatum
Vi erbjuder prisgaranti
1 natt

Gästrecensioner

9.1/10
Utmärkt
125 recension
Verifierade recensioner
Läge och interiör9.3
Bekvämligheter8.8
Service9.1
Renlighet9.2
Filtrera efter:
Sortera efter:
Alla recensioner(125)
Positiva recensioner(24)
Recensioner med foton/video(9)
Vänlig personal(9)
Utmärkt läge(8)
Negativa recensioner(1)
Alecsandra Medeea
Executive-rum
Bodde på mars 2025
Familj
1 recension
10.0/10
Enastående
Publicerades 17 apr. 2025
Perfect
Översätt
Svar från boendet: Dear Alecsandra Medeea,Thank you so much for your lovely 5-star review!We are truly delighted to know that you found everything perfect during your stay in our Executive Room — from the surroundings and amenities to the cleanliness and service. Your kind words mean a lot to us and serve as a great motivation for the entire team.We look forward to welcoming you back to The Mozart Prague for another memorable stay.Warm regards,Dorine LemassonFront Office and Quality Manager
Gästanvändare
Klassiskt rum
Bodde på dec. 2024
Familj
76 recension
9.5/10
Otroligt
Publicerades 31 jan. 2025
In the front desk, there is a tall girl with blond hair, she was really helpful and help us call the Taxi! The location of the hotel is a little bit far from the famous sites, everything else is very good.
Översätt
Svar från boendet: Thank you for your kind review! We are happy to hear that our front desk team, especially our helpful colleague, made a great impression and assisted you with your taxi. We’ll be sure to pass along your compliments!Dear valued guest,While our location may be a bit further from some famous sites, we hope you still enjoyed the charm of the area and found it convenient for your stay. We truly appreciate your feedback and would love to welcome you back in the future!Best regards, Dorine Lemasson Guest Relations Manager
Anya
Lyxig King Size-säng Svitt
Bodde på juli 2024
Par
13 recension
10.0/10
Enastående
Publicerades 17 aug. 2024
Absolutely amazing. Can’t say enough good things
Översätt
Svar från boendet: Dear Anya,Thank you for your amazing review! We’re thrilled to hear that you had such a positive experience with us. Your kind words mean a lot to our team, and we hope to welcome you back for another wonderful stay.Warm regards,Daniela RuzickovaGuest Relations Manager
Gästanvändare
Lyxig King Size-säng Svitt
Bodde på jan. 2025
Familj
1 recension
8.5/10
Mycket bra
Publicerades 9 feb. 2025
A very convenient hotel. Highly recommend.
Översätt
Svar från boendet: Dear Valued guest, Thank you for your kind words and recommendation! We are delighted to hear that you found our hotel convenient and had a great stay. We look forward to welcoming you again in the future!Best regards, Dorine Lemasson Guest Relations Manager
LawrenceInTravel
Bodde på nov. 2023
Par
10 recension
10.0/10
Enastående
Publicerades 11 dec. 2023
One of the best choice in Prague. Nice and friendly hospitality.
Översätt
Mr Wai Wu
Bodde på juli 2023
Par
7 recension
5.5/10
Publicerades 20 aug. 2023
Highly not recommend for staying this hotel when paying high room rates. Worst experience I ever try in 5 stars hotel. No air-conditioning and ventilation in the room, no one reply when I request for change to higher floor room and poor English for the front desk staff. My gf got sick when she staying in the hotel due to worst ventilation and no air-conditioning in the room. Moreover, the hotel can not provide king bed facilities. The hotel uses two twin beds combined as king bed and provide two twin bed blanket for king bed customers.😭😡It is very non sense. When I request for king bed size blanket, no staff can understand what I am asking. Also, when you pay for reservation, the hotel don’t have cancellation refund policy as we know that world known 5 stars brand hotel can refund the charge when cancellation booking before 24hours than your staying. Only pros of the hotel is great environment in the hotel and friendly concierge staff…. Not worth for staying in this hotel for paying 350-400 euro dollars🥲🥲. Very terrible experience.
Översätt
Senan Omar
Bodde på jan. 2024
Res med vänner
7 recension
9.5/10
Otroligt
Publicerades 6 mars 2024
Nice hotel 🏨
Översätt
Svar från boendet: Dear Mr. Omar,Thank you for taking the time to leave a review. Your feedback is greatly appreciated.Best regards,
Gästanvändare
Executive-rum
Bodde på feb. 2025
Affärsresenärer
3 recension
10.0/10
Enastående
Publicerades 2 maj 2025
跟歐洲其它熱門景點相比,性價比超高。房間超乎想象地大,交通便利,服務周到。早餐很棒,一樓的牛排館很有水準。
Översätt
Gästanvändare
Klassiskt rum
Bodde på juli 2024
Familj
10 recension
10.0/10
Enastående
Publicerades 31 aug. 2024
어느 부잣집을 개조해서 만든 호텔입니다. 정말 특별하고 좋습니다. 방도 아주 넓고 층고가 높습니다. 엄마가 정말 좋아하셨습니다. 직원들도 너무너무 친절합니다!! 위치도 까를교랑 아주 가까워서 다니기 편했어요. 천문시계까지 도보 10분입니다
Översätt
Svar från boendet: Dear valued guest,Thank you for your excellent review. We’re glad to hear that you found our hotel’s location convenient and enjoyed the spacious, historic rooms. It’s wonderful to know your mother was pleased as well. We’re also happy that our staff made your stay even more special. We hope to welcome you back on your next visit to Prague.Best regards,Daniela RuzickovaGuest Relations Manager
Gästanvändare
Deluxerum med flodutsikt
Bodde på juli 2024
Familj
1 recension
10.0/10
Enastående
Publicerades 17 aug. 2024
서비스, 친절, 해결노력 모두 최고입니다. 위치 또한 최고입니다.
Översätt
Svar från boendet: Dear valued guest,Thank you for your perfect rating and for highlighting our service and location. We’re delighted that you had an exceptional experience with us and that our team was able to meet your expectations. We look forward to having you stay with us again.Best regards,Daniela RuzickovaGuest Relations Manager
Anonym användare
Klassiskt rum
Bodde på mars 2025
Affärsresenärer
18 recension
9.2/10
Utmärkt
Publicerades 14 apr. 2025
房間挺乾淨,靠着河邊,可以看到查理大橋。步行吃飯很方便。窗簾淺色,店家很貼心,還給準備了眼罩。服務很好。
Översätt
Svar från boendet: Dear Valued Guest, Thank you so much for your kind words and for taking the time to share your experience.We’re delighted to hear that you enjoyed your stay with us, especially the cleanliness of your room, the beautiful view of Charles Bridge, and the convenience of our location. It’s wonderful to know that the eye masks helped improve your comfort, and that our team’s attentiveness made a positive impression.We truly appreciate your feedback and hope to have the pleasure of welcoming you back to The Mozart Prague soon.Warm regards,Dorine LemassonFront Office and Quality Manager
Gästanvändare
Lyxig King Size-säng Svitt
Bodde på juni 2024
Familj
8 recension
10.0/10
Enastående
Publicerades 3 aug. 2024
鬧中取靜,房間非常的大,保存古老特色,樓下的庭院悠閑愜意。
Översätt
Svar från boendet: Dear valued guest,Thank you for your perfect review. We’re glad you enjoyed the peaceful atmosphere of our hotel and appreciated the spacious, historic rooms. It’s great to know that you found our courtyard relaxing and that our location was convenient for you. We look forward to your next visit.Best regards,Daniela RuzickovaGuest Relations Manager
Gästanvändare
Klassiskt rum
Bodde på juni 2024
Familj
4 recension
9.5/10
Otroligt
Publicerades 26 juli 2024
酒店位置很好,靠近查理大橋,出行方便。訂了3晚,第一天訂了2個不同的房間,都有空調,第二天需要換房,給我們換到一樓沒有空調,但前一天入住同樣的房型都有空調。跟前台溝通後,經理果斷免費升級套房,還將2個各20kg的行李搬上3樓
Översätt
Svar från boendet: Dear valued guest,Thank you for sharing your experience. We’re pleased that you found our location convenient and enjoyed your overall stay. We apologize for the initial room situation, but we’re glad that our team was able to resolve it with an upgrade. Your feedback is important to us, and we hope to welcome you back in the future.Best regards,Daniela RuzickovaGuest Relations Manager
Anonym användare
Bodde på nov. 2023
Res med vänner
31 recension
6.0/10
Publicerades 7 dec. 2023
性價比很一般,洗手間沒有放化粧品的地方很不方便,沒有護髮素,房間小,床特別特別軟不太舒服,很一般,位置可以,出門就是河,離大橋還挺近,就是房間沒有看出來設計感能夠排名第一
Översätt
Anonym användare
Deluxerum med flodutsikt
Bodde på sep. 2024
Familj
13 recension
9.7/10
Otroligt
Publicerades 10 okt. 2024
侍應生的服務態度很好。酒店的位置也很好,離景點很近,步行可達。就是酒店的排風系統有點問題,晚上房間裏會聞到燒烤味。
Översätt
Svar från boendet: Dear valued guest,Thank you for taking the time to share your feedback. We’re delighted to hear that you appreciated our service and convenient location near the city's main attractions.We sincerely apologize for the issue with the exhaust system and any inconvenience it may have caused during your stay. Please rest assured that we take such concerns seriously, and our team is already looking into a solution to prevent this from happening in the future.We truly value your feedback and hope to have the opportunity to welcome you again for an even better experience.Best regards, Dorine Lemasson Guest Relations Manager