Hotel Palace

If you want to waste 100 euros a day for nothing, go to this hotel. A big disappointment. Mess in the room and in the bathroom (peeling plaster, mold everywhere, bad smell) The windows are broken, pieces of wood keep falling out of them The spa smells of mold and the floor is sticky I don't think the windows have been washed for several years. The beds make you feel like you are in the castle of horror. The furniture in the room had swollen and dented veneer. The refrigerator was placed in the cupboard and when it started it made a very loud noise. The restaurant is a big joke. I served the meal on the evening of arrival and everything was reheated, nothing was done then on the spot. Breakfast consists of the lowest quality products, Telemeaua was made of palm oil and dust, the salami was oxidized and dry. They had spinach and I don't think the spinach was washed because the sand was grinding between the teeth. Initially we booked for 2 nights but after the first night we left. We moved to Rm Valcea to a hotel that can really be called a 4-star hotel. I recommend the Palace managers to sleep and see the dances in 4-star hotels how a real hotel should look.

There for 2 nights during a business trip with a colleague. First bad experience: he got a really dirty room. Went down to the reception and got another room, which was still occupied by other guests when he walked in. Room numbers 3 was ok, but very small. Looks nice on the outside, but Straight out of ww1 on the inside of the rooms. They say it got renovated, but we did not see it in the rooms. Mediocre restaurant. Food was ok, waiting times terrible. Asked a waiter for the bill, waited and she never returned. Another waiter stopped by, it took us 30min just to pay. The day after there is a big party so loud that you can hear it all over the Mountain side. Probably understaffed as well, as I sat there waiting for 15mins and no one approached with a menu card. Asked for it at cashier, they were out of menu cards, we left instead of waiting longer for nothing. Never tried their wellness

Pros: Excellent location, front desk - good service Cons: everything in the room and around was old and poorly maintained, with that appearance of being never thoroughly cleaned, poor quality amenities, doors won't close properly, spa area stale musty air, breakfast with not enough choices and serving stuff always looking like not available

I will start my review with the best parts of our stay. The hotel has a great arhitecture, spectacular I could say, the rooms are confortable and clean. Food was good, but not four stars. Unfortunately, these are the only good parts. Now, the minuses: - pools : durty and cold water; -in hamam and sauna we couldn't stay because of the horrible smell; - the jaccuzzi splashed you every second, it was rather irritating than relaxing. THAT IS NOT A JACUZZI. -the food area too small compared to the capacity of the hotel, poor variation of food, crowded, food from evening served in the morning; -the juices from the machines of the worst quality, you could feel the chemical taste and you could see de chemical colour; -on our floor there was the smell of cigarette smoke, even if smoking in the rooms is forbidden; - on our floor there was a cat walking in the morning and grooming at the doors. We love animals, but that was inappropriate in a 4 stars hotel; -outside the hotel, lot of dogs make you feel unsecure. We left sooner than we should and certainly will not go back. NOT A 4 STAR HOTEL !