Footprints Preston Beach

Great accommodation. Bed very comfortable and everywhere clean. Had benefit of a downstairs toilet and also washing machine. It was lovely having the kangaroos visit every evening. Phil was a fantastic host. Only 5 minutes to the beach. Good sized swimming pool.

May2022 under new management. Family friendly, cafe open and new menu.new cleaners .give us a go you won't be disappointed. Book direct and save,contact friendly reception team direct,2 bedroom 2 bathroom or 2 bedroom 1 bathroom,heated pools,quite friendly place.

We are on a 6-week cycling tour of South-West Western Australia. Our night at Footprints was the equal most expensive night of accommodation for our entire trip so we were expecting a night of luxury. Nothing could be further from the truth. When we arrived there as a bin full of rotting garbage in the cupboard under the sink, despite there being a sign saying there was a $25- fee for not emptying the garbage. I guess if they don't check you don't pay! Not sure how long it had been there but the cupboard space stank. We got rid pf the garbage, opened the cupboards and went for a long walk. And of course, there were no staff on site for the entirety of our stay. The shower was very weak and the cook top had no markings and no instructions so we really struggled to get it to the temperature we needed. They provided two different types of tea and two different types of sugar but no coffee and no milk. The restaurant/cafe was not open. I had thought I had checked this before I booked but maybe not. Their website now clearly states it is not open on the night of our stay. Not sure if this changed between our booking and arrival? The larger of the two provided saucepans had no lid and there was no colander or similar device. Finally the insect screen door had holes in it but that didn't really matter because it didn't shut properly anyway. And this was an environment with a lot of biting insects so we just had to keep the glass door shut. On the plus side the bed was very comfortable and the lady was quite proactive about ensuring we could get in after their office closing time of 4:00pm. Interestingly I wrote a near identical review to this for the accommodation booking website I had used but received no feedback or response from Footprints. I suspect that they know they are running a well below expectations establishment and don't particularly care because mugs like me keep staying there and paying the hefty tariff. My strong recommendation would be to find somewhere else.

The hot water didn't work and all phone numbers went unanswered, when we did get someone the best we were offered was the use of showers in anther uncleaned unit and never heard from anyone again. Look the staff we dealt with were really lovely but management need to step up, ruined a rare weekend when I can get the whole family together. As a last note don't use the sofa bed for anyone over 10 and give it a good clean before you use it.

Stayed at an air bnb at the resort. Nice enough but getting a little shabby. One major sour taste left in my mouth and reducing a 4 star to a 3 star stay was waiting for 1hr for food at the cafe on a Friday night (which was full of drunk locals) only to be told that they’d forgotten to put my order through. Not happy. Granted they were under the pump and under staffed but no real apology. Added to that a local going off at the chef for stuffing up his order made the whole experience pretty poor.