Solcalante

I was disappointed with this hotel from arrival till we left (two nights earlier than booked for). We arrived late due to missing a ferry and were told we could check in, in the morning. When we went to the desk there was no one there, we went to breakfast and mentioned we hadn’t checked in and was told it was breakfast time. We tried again after breakfast and before going out with no luck. Once we did check in we were finally given details - WiFi code, door code etc. After we checked in we found out there was a private party in the pool area which made in unusable up till 6pm - we were not informed of such event when we checked in 10 minutes earlier. Two days later after a long day visiting Pompei we wanted a quiet dinner and early night only to get back to find there was another private party with a DJ that went on till midnight - again we were not notified which meant we couldn’t use the restaurant or have an early night due to very loud music. At this point we booked a new hotel (at an additional £200 cost to ourselves) to try and salvage some of the holiday that had been less than satisfying. When we checked out the next morning the owner did not enquire why we were leaving, ask if we’d enjoyed our stay or said anything that would lead you to think they cared. Such a massive let down as all the reviews looked good, and the hotel is lovely…..unfortunately the management let the hotel down. I would not recommend staying here.

I have just returned from six nights at the Solcalante Hotel. The hotel is in a beautiful position and has lovely views from the terrace overlooking the island of Ischia. However, it is totally let down by the management team. This hotel is run by those who are very lacking in any people skills. They are non- communicative and unfriendly. They did not even give us eye contact during our whole visit. Fortunately their staff were kind and hard working. Breakfast staff and cleaners were very helpful. They kept the rooms and pool clean and tidy. Two events were held at the hotel during our stay (without any prior warning) and we were asked to leave the pool for a private function. We were restricted from the bar area or able to sit on the terrace. ( reserved notices were left on all of the chairs/loungers). These parties were large and very busy and noisy. We felt we had to go out even though we had planned a quiet evening and to have dinner at the hotel. There is only one restaurant in walking distance from hotel. ( 10mins walk). The events were on Saturday 14th ( 4pm-very late) and on the Tuesday ( 12-6). When I complained to one of the management team he was very rude and said “We had only booked a room at the hotel not a pool”. This was totally incorrect, we booked bed and breakfast with all the amenities the hotel has to offer. I am 68 years old and my husband and I have extensively travelled. We have never come across this bad attitude before. Also the hotel advertises having a sauna and massage services, there were no evidence of either. Also the solarium is a neglected empty roof space over the hotel rooms.

This is a small, family run hotel. The island of Procida is very small and quaint - the hotel matches this style. Rooms are very clean and spacious. They are fairly basic and in a traditional homely style. Ideal for our short break. The garden area is lovely and our room had a great patio area, very relaxing to have a drink in the evening. We ate here one evening - you have to pre-order dinner. The food was delicious and freshly prepared. This area of the island is very quiet, there is restaurant about five minutes walk away (Ristorante La Pergola) which was very good. There are other restaurants and shops about 15 min walk away. The port is about 20 - 25 min walk away or a short cab ride. Beware of the cabs though - we made the rookie error of taking a cab without asking price, got fleeced 20 Euro. There is a local bus service which is very popular. You can walk around the entire island in a day. The breakfast is reasonable - would have liked a bit more choice, but as there are a small number of guests this is to be expected. It would be nice if coffee was offered on arriving, but staff will make coffee if you ask them. Staff are very friendly and helpful. This is the ideal place to stay when visiting the island.

Procida Impromptu day trip to Procida. This hotel had a nice pool w/ great views, and an outstanding breakfast. Super friendly staff! Tyvm ❤️

Devi verificare imbroglioni . Ho prenotato e pagato nell we del 21 giugno per una copia di amici. All'atto della prenotazione hanno voluto il pagamento, pagamento richiesto nuovamente ai miei ospiti al check out. Scoperta la truffa ho chiesto il rimborso mai ottenuto. Segnalo anche che la struttura è pessima qualità prezzo. ATTENZIONE!!

We hadden 3 nachten geboekt. De laatste nacht , op zaterdag avond , bleek er een verjaardagsfeest door te gaan op het terras met mooi uitzicht , waar je als gast ‘s morgens ontbijt kan nemen en ‘s avonds ook , indien gewenst avondeten kan nemen. Deze avond was het anders , de tafels werden verderop gezet in het gras , zonder mooi zicht vanaf 18 u. Wij zijn die avond in de buurt gaan eten , geen probleem. Toen we echter terugkwamen (22u) bleek het verjaardagsfeest een heuse fuif geworden te zijn ,waarvan letterlijk de houten raamdeuren van trilden op de bas-geluiden. Dit heeft tot 00.45 geduurd. De volgende morgen , bij het uitchecken, wilden we hier de receptioniste/eigenares hierop attent maken. Deze had hier totaal geen interesse in en zei dat dit in Italië normaal was. Zeer onbeleefd en denigrerend stuurde ze ons wandelen. Toen we de taxi namen (incl bij hotelovernachting) werden we door deze man ook nog eens afgezet omdat hij voor de rit ook nog eens 30 euro vroeg , we hebben 20 euro betaald. Ik ben normaal geen receptie schrijver , zeker niet negatieve , maar dit hotel is te vermijden.