Sunrise Oasis Hotel & Waterpark

We have just returned from an 11-day holiday, and what can I say? From start to finish, the services was outstanding The hotel everywhere was clean, and tidy and smells incredible and all of the staff we encountered were friendly and helpful, especially Tracey at reception at the head of the hotel. She is the first person you see, and she is a delightful, friendly, and happy lady. If you need any tips for a night out for food or day trips or anything, she’s your lady. The pool bar staff are fantastic. Always happy, smiling, and having a great time, they were all so friendly, and it’s really nice seeing them having a good time at work, singing, and just so lovely and bubbly—it’s great. There are lots of drinks and cocktails, also a coffee machine for all the coffee and tea lovers, plus iced tea and milkshakes, slushie machines, ice cream, and drinks for all ages, and a massive thank you to suzi and sager for being amazing; they were always on top form. We stayed in a studio room (413), level 4 and it was lovely. Very spacious, the air conditioning is amazing and very quiet. We had a View onto the main pool (and in the distance, the sea) Are room was cleaned every day, and all the cleaners were very friendly. We had one day when our towels were not changed, but in less then 10 minutes, we had fresh towels, and then again a couple hours later, lol. The food was great. Plenty of choices for me and my wife. We did struggle with our fussy 10-year-old eater, but she always had something to eat. The Reef American grill is fantastic. your food size and choice are amazing. you get this once with your trip; book it you won’t be disappointed. There are a couple more restaurants you can use outside of the hotel with your all-inclusive package. We didn’t use this as the hotel food was outstanding. Also, in the evening after food had stopped, there is sandwiches and wraps in the pool bar, but the staff all over the hotel will bend backwards to make sure your stay is fantastic. The QR code next to your sun-bed for food during the day is amazing scan the code place your order, and in less then ten minutes you pick it up easy and affection, and the allocated sunbeds are a godsend. Every hotel needs to do this lol. No running to get sunbeds; these beds are yours for the duration of your holiday, and if you're not happy were you are, they will happily change your spot if they can. Also, the sunbed attendants give you new towels every day; all you do is pass your towels back, they give you a receipt, and the next day they take back the receipt and give you fresh towels for the sunbed. The pool was amazing very big. It does get a little busy, but it's still great fun also nice and warm. You are allowed inflatables and toys too. Also, my daughter and I really enjoyed the water park and were allowed to take cameras down the slide at are own risk if they got damaged. The adult pool is lovely as well if you want to be by yourselffor a brief moment. The entert

2nd visit to this lovely hotel last time as a family of 10 age range from 2-60 years everyone had a excellent time even the two 30 year old single lads that were in the party something for everyone. This visit as a couple and it was just as good food is lovely, staff are very friendly and helpful the hotel is clean and we had a couple of lovely hints as they had remembered we had been good guests before. It has the facility to book book at a choice of 4 restaurants in town for a different experience which is also good as this is included in the all inclusive 4 grades of pools couples toddlers and kids and big slides really is a good well thought through hotel.

I went with my partner and 3 children we had a fantastic time. The best hotel we have been to food, Drink activities and staff where all amazing especially Raj who was so helpful and friendly. We will be returning next year.

Suga the Head Barman was absolutely incredible for the duration of our trip. Above and beyond every day and is a real credit to the resort Equally, food and entertainment team were fantastic, recommend.

Absolutely fantastic hotel and even better staff , couldn't do enough for us. The all-inclusive was superb, particularly the use of the restaurants along the strip with the Brazilian steakhouse a stand-out. Overall, a brilliant family holiday would definitely return.

To be honest it was the bar staff, entertainment people that made our holiday they went over and beyond for you without wanting nothing but a smile a big shout out to suzie, sagar, George the life guard andreas & thunder love to you all see you in September xx