Villa Sassolini Country Boutique Hotel

為boutique hotel, 酒店經理態度囂張，歧視中國人，一間完全令人失望的boutique hotel, 收費奇貴但房間沒有可透光的窗，沒有垃圾桶，紙巾，到處是梯級，容易發生意外。

Be aware of this hotel it simply is not worth the money.i write this review as a seasoned traveler to Tuscany having stayed in many hotels. We booked this hotel on the back of the hotel reviews and Mr & Mrs Smith reviews as part of our 41st anniversary trip . The hotel reviews do not represent the actual reality of the place . - There is only one restaurant, situated some 100-150 yards away from the hotel across the street within the sub standard village. The hotel boasted two restaurant’s . - There is no fabulous tasting menu available. In fact, we ate once at Divino, and the food was simply disgusting The other restaurant Cucina is now closed, although it is still signposted on the gate. For information it is a least 6KM to reach the first main road from the hotel and there are no street lights up the path/ road to the hotel up a very windy path /road . We had to drive 12km to the nearest decent restaurant each night - There was no room service as the website boasts. - If there was a bar as advertised in the hotel it was well hidden, and we did not observe it. - There was an area specifically set up for breakfast outside, but it was closed. There was no lunch menu available, as mentioned on the website. We were advised that the restaurant was closed on Wednesday which is contrary to the website. - Our room, the Paris suite, was substandard. It was a small bedroom with a corridor to the bathroom. The corridor contained a sofa bed and a dollhouse, which was of no use. We had specifically requested a bath in our room. However, the bath could only be reached by climbing steps to a height of 1-1.5 meters, and then somehow you had to lower yourself into the bath. There were no supports to assist in entering or exiting the bath. There were no shelves or drawers to place bathroom or makeup items in the bathroom. We did not use the bath as it was simply dangerous. This trip was part of our 41st wedding anniversary, and so my wife had brought a number of long dresses to wear at the aforementioned tasting menu restaurant at the hotel. Of course, this did not exist, but even if it had been open, there was no hanging space for evening dresses. When we mentioned this to the reception, they acknowledged our concerns but did not offer a solution. Of course, we complained after the first night and were moved to another suite (no bath). This was marginally better, but as mentioned, the bathroom was in poor condition. The shower support was broken, there was mould in the shower, the windows were rotting, the toilet was unstable when sat on, and the door was sticking in the floor so we had to shoulder it open !! To be honest as reflected by other reviews the hotel is soulless and we spent as little time as possible in it Regarding the spa that is advertised as free to use, we were advised that we were allowed one session of 90 minutes free, and there would be an additional charge if we wanted to use it again. We asked to see the spa, believing it to be i

We had the most beautiful relaxing amazing time, the service was 5* there was nothing they couldn’t do for you. If you want to see Tuscany definitely the place to stay. We were in Tuscany for my son’s wedding- the hotel arranged all our transport and we also went on a wine tour . Food was beautiful, would definitely return love the boutique feeling of the hotel. Thank you for looking after us Lee, Tina & Linda