Sicilia's Art Hotel & Spa

Enjoyed every part , very friendly and helpful staff , and everything that we needed

Stayed for a week. Good points .Very Friendly and Helpful Staff .Excellent food in the restaurant and a big thank you Andrea who was extra helpful and kind .Good breakfast selection We upgraded to a suite (301) and the suite was beautiful with views of the ocean and Etna Not so good points requiring attention WiFi was terrible and very erratic or non existent yet worked fine in the common areas of the hotel.Remarked to reception three times without any result Upon arrival we we shown our room and the receptionist was very pleased to show that we had a small kitchen We had no particular desire to cook food but had we done so there were 2 odd plates , one knife, two forks and a teaspoon. No wine glasses no Champagne flutes (celebrations ) and no cups or kettle (we bought one )for a cup of tea in the morning. We booked the hotel restaurant (excellent) through The Fork and for each night of our stay were offered a 20% discount. We were encouraged by the hotel to cancel and book directly with them We did so and received a 10% discount ! Bizarre. Resident 10% non residents via the Fork 20% ! We pointed this out to reception to be told that the hotel does not give the full 20% discount on drinks only food whereas the hotels 10% is on everything. I think we can all do the maths on that one ! The hotel is very isolated and there is no way to stay there without a car

What I liked: - The hotel boasts two lovely pools. - The on-site restaurant serves some of the best food I've had in the area, though it is pricey. - Breakfast is simple yet delicious, featuring eggs, frankfurts, bacon, cheese, pastries, fruit, juices, and wonderful coffee. - You are allowed to enjoy drinks by the pool. - 90% of the staff were extremely friendly and went above and beyond to ensure a pleasant stay. - Free parking is available on site. What I disliked: - The room's air conditioning was not adjustable and only blew in one direction, making both the bathroom and bedroom uncomfortably warm. - I had to sleep on the pullout sofa as the bedroom was too hot. Thankfully, the sofa was available; otherwise, I don't know what I would have done. - The spa seemed expensive for a hot tub and sauna, so I didn't use it and can't comment on its quality. - There is an incredible rooftop with views of the bay and Mt. Etna that goes unused, which feels like a wasted space. - The location is very remote, situated in a residential area with nothing within walking distance except for two restaurants and a golf club affiliated with the hotel. - While you can walk to the bay, there are no pathways and the return trip is steep and uphill. - The hotel provides taxis, but they are quite costly. - There is an extra charge to use the kitchenette, which was not communicated beforehand. Additionally, no tea or coffee replacements were provided, which is unusual for a hotel of this caliber. **Tips:** - If you are checking in past 10:30 PM, be sure to call the hotel to ensure someone will be available to check you in. - Renting a car is essential for getting around, as without one, your travel options will be limited and expensive. - This hotel is perfect if you want to relax by the pool and do occasional excursions. However, if you're looking for more activities, you may find the location too remote.