Hotel Quisisana

Don't believe the photos and the positive reviews! We went on holiday to this hotel in September and we’re shocked. Since the management changed (this summer), we can't report anything good. The rooms are dirty, wires are hanging out of the walls and the food is inedible! In mid-September, the kitchen was completely closed and only breakfast was served, which did not deserve the name 'breakfast'. The coffee was watery and there were no fresh rolls/bread. The rest of the breakfast was old/overstocked and the new manager didn't care about anything. On the contrary. On arrival, the first thing they wanted to do was charge us a higher price, even though we had previously signed a binding contract. This also happened to other guests. The bar was always closed, the doors locked and the staff argued loudly in front of the guests. Also interesting: the positive reviews (here and on Facebook) were either written by the new manager personally or by her friends/relatives. (see screenshots from the official Quisisana Facebook page and from the Tripadvisor review of the new manager! She even used the same photos). Unbelievable! What else: the entire complex (also outside) is absolutely unkempt. There is bulky rubbish all around the hotel and there was always cold water in the bathroom. The new management is an absolute disaster. Never again will you get even a cent from us!

We went there for dinner and it was very good. Although we came in after 10pm it was no problem to order. Very friendly people and nice food. We had several dishes and all was amazing. We thought as it was late they offered us drinks afterwards.

Ottima accoglienza, personale gentilissimo pizza eccezionale ci siamo trovati davvero bene , oltre la pizza abbiamo avuto il piacere di assaggiare un piatto di pici alle vongole veraci , davvero buoni. Se ripasso in zona non mancherò di ripetere l’esperienza

Leider habe ich diese Seite erst vor wenigen Tagen gefunden, sonst hätten wir unseren katastrophalen Aufenthalt schon früher bewertet. Dieses Hotel war mehrere Jahrzehnte im Besitz der Familie Rocchiccioli und wir haben unsere Urlaube hier immer sehr genossen. 2023 wurde das Hotel allerdings verkauft und danach war Schluss mit lustig! Die grandiose Gastfreundschaft und wunderbare toskanische Küche sind Geschichte. Schon beim einchecken teilte uns die neue Geschäftsführung mit, dass die Übernachtungspreise höher sind, als die Preise, die man uns bei der Buchung zugesagt hatte. Hätten wir nicht die ganzen Buchungsunterlagen ausgedruckt (!!!) vorzeigen können, hätte man uns € 20,- pro Nacht mehr berechnet. Kannste dir nicht besser ausdenken! (Anderen Reisenden ist hier übrigens genau das gleiche passiert.) Ach so: die Küche war während unseres Aufenthaltes geschlossen. Was aber im Nachhinein voll okay ist, wenn ich die Bewertungen der Leute sehe, die hier essen mussten, als die Küche noch geöffnet war.

スタッフの感じが良く、アメニティの香りが自然な感じでよかったです。シーツやタオルも自然な香りで強い香料一切なくてよかったです。わ

Bella scoperta, un 2 stelle che in realtà ha certamente una stella in più, per la pulizia, la grandezza e funzionalità della stanza , la meravigliosa vista sul mare e i condizionatori nuovissimi. Ci ritorneremo di sicuro. Receptionist gentilissime. Qualità prezzo eccezionale