Quality Inn & Suites West

It was fine for the price and served its purpose of a place to get off the road before some bad weather. It’s an older refitted motel. The bedding was very comfortable. The bathtub had tons of black curly hair in it, the toilet wasn’t secured to the floor and I waited about 10 minutes for someone to come to the front desk to check me in.

I am a frequent traveler and check reviews before booking. It is beyond me how their rating is so high. The common area was dirty, the room was dirty, the odor eliminator spray they use smelled nauseating, the linens were old, thin, and worn, and the walls are paper thin. I could hear every word of the conversation of the people in the next room. The highway traffic is very loud. The person at the front desk did not appear to be computer literate and needed to call someone for help which greatly extended the check-in time even though I had paid online. There is no elevator which makes having multiple pieces of luggage very inconvenient. The whole property is aged and could really use an upgrade. I will definitely never stay here again.

Everything was clean and rooms were nice. The only thing was that the pool was closed and our kids were so sad about it.

The property is out dated and in need of a desperate upgrade. Couch was worn and dirty. Carpets in need of cleaning Bathroom sink very inconvenient to use. Breakfast can use an a variety of food items. It was the same items being served everyday. Matress pad kept coming off the bed.

The pool was broken and the breakfast was little to none. The were out of almpst everything

The location close to Pueblo Reservoir made it very convenient for us. The room was absolutely perfect, with everything clean and in working order. Friendly staff, great value.