Hotel Villa Escalesia Galapagos

This is just a wonderful hotel in a great location. We found the staff to be extremely welcoming and helpful. We actually stayed there on two different occasions while touring the islands. There's a lounge area right on the water. The main street with a lot of restaurants is just a few steps away.

Great hotel in Santa Cruz - Galapagos which we can highly recommend. -The hotel was very clean. We had the biggest room, a Suite Deluxe (room name: "Isabela"), and had a nice view to the sea from our balcony which was big. There was also a whirlpool . The personal very nicely explained how the the whirlpool works. However, we could also tell them when we planned to go to the whirlpool in advance and they already prepared it to have it ready when we get to the room. The whirlpool was very clean. -The hotel is directly located at the sea and centrally. Going out from the hotel to the street you have a lot of delicious restaurants. As usual at Santa Cruz, you have to walk to the beaches since the hotels do not have direct access to beaches. However, the closed, small, beach is only approx. 5 to 10 min by walk. -The pool at the hotel is very clean and there is a bar. Furthermore, since the hotel has not many rooms, the pool is not crowded and thus is great for relaxing. -Once, while eating breakfast outside, a sea lion was sleeping in the sun at the hotel area. The sea lion came by himself from the sea. This was so nice and cute. -What we would especially like to point out is the personal. At first day, the hotel manager welcomed us and explained us everything. I had once a strong sunburn (I am a bit sensitive to the sun). So, I called 02.00 am in the morning the hotel manager and he immediately came and organised a doctor. I really appreciated it and he was always very polite. Generally, all person at the hotel was polite. -If we go to Canta Cruz again, we will definitely going back to this hotel.

Grossly disappointed with the condition of hotel room. No safe in the room. Lamps have mould. Ceiling has paint chipped off. Furniture is cheap and broken. I mean, they didn’t even straighten the photos on the wall. Certainly the room I was assigned was completely unloved. Front desk personnel does not speak English. I understand I’m in another country where they speak Spanish however this is a tourist town. Surely having bilingual staff would be helpful.

We loved our stay at Villa Escalesia in Puerto Ayora! First of all the hotel is in such a wonderful location for walking and exploring. It is literally right off the Main Street and therefore close to restaurants, stores and bars. We stayed in room #3 which was a wonderful suite with an ocean view and access to the large deck. The bed was so comfortable. The room was well equipped - maybe a little dated? There was a mini fridge, safe and coffee making facilities. The staff were absolutely amazing and so accommodating and the free breakfast was exceptional!