Checkin Concordia Playa

Hotel datato ma comodissimo, praticamente fronte mare e in centro, sconsiglio la colazione , personale cordiale e sorridente, molti ragazzi e anziani . Per dormire tutto ok

Hotel is certainly not a 4 star as advertised, it is in need of a overhaul a total renovation, shower is like a caravan shower with the shower tray filling with water and not emptying, bad smell of sewage in bathroom Breakfast very basic and limited only went for one morning,. Air con was very noisy and not that cold, and my room was hotter than outside and that was after having the air con on for 3 hours Staff are friendly but think they have to be to compensate for lack of services. I went to bar and asked for a cup/mug for coffee and used my manners to be met with rude staff member who tried to make me say please again Beds comfortable but pillows are terrible, no holiday makers stayed at hotel during day and at most saw three couples around the pool, I complained and got flight home early, turnt up Wednesday 23rd October 10pm and was booked back on flight home on 26th ...... Very depressing and if I was going to travel to Puerto de la Cruz steer well clear of hotel

This hotel has never been a 4 star plus hotel, we went at the end of August the room we was given was low standard, damaged furniture with stains on it that didn’t look pleasent, we payed extra for a more premium room with a balcony to find out every room has a balcony, and the more premium rooms were on floor 6 upwards, we was on floor 3, we went full board the food was average, the beds were comfortable, and the receptionist were really helpful, pillows weren’t comfy at all you, the shower was more like a caravan shower, and the bath you stood in was sinking we thought we was going to fall through it, the hotel from floor 6 onwards may have been ok but from 6 downwards I would not recommend.