emma k
29 augusti 2024
Disappointing from the start. No food available on arrival, bar open if u had change to get your 1 euro plastic cup, room awful, no kettle, no air con, we had to rent a fan and a kettle from reception and the fan was filthy! Wehad to buy water at reception!! Fridge not working, breakfast OK, other meals were not, snack bar if you liked a ham and cheese sandwich. Only thing you could get on the AI. Or you could buy crisps or chocolate!! Pool very deep, child's part tiny. Not enough sunbeds, lots were broken, no parasols at all, only shade was underneath by the bar at a table. Not enough tables and chairs for the evenings entertainment which only happened twice! No animation team dispite it being advertised! Lost water whilst in the shower, reported it to reception to which he replied to me with a profanity, it will come back in 10 minutes, after an hour we had to shower in the main part of the hotel as water not back on. Apparently it's a regular occurrence that you just have to deal with. No free WiFi in the room we were given which was across the road from the hotel. Stickers on doors and furniture, rusty kitchen tap, woodworm in furniture, stained towels, tape around the mirror in the bathroom. I didn't expect an amazing room but I expected better than we got. It's not 3 star would be lucky if it was 2 star.!!
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