Gästanvändare
22 februari 2025
The hotel's pool area was clean and welcoming. The cleaning in the rooms was okay and towels were changed every other day. The apartments have plenty of equipment and the beds were good to lie in. The location of the hotel was good, pulled away from the main street and there are two large Spar supermarkets nearby. Hotels in resort on Canary island generally do not have heating, and the apartments in this hotel are very cold in January. There is only one sheet to have over you in bed, so the alternative is then to use wool blankets that are in the room, and that are probably not cleaned between guests. If you are sensitive to noise from other apartments, then stay away from this hotel. It should be quiet between 10 pm and 8 am, but there is no one to report to between these times. There was a lot of noise from the apartment below us when they came home every nights about 02-03. When we remark this to the reception, We were met with a suspicion and she said no one else had complained!!! Cleaning staff knock at door before 9 am to clean the room. This hotel has a rule that only one - 1 - roll of toilet paper is delivered every other day where there are 2 people in the apartment, and we experienced having to justify why we needed another toilet roll. The lady at reception confirmed this and said it should be enough!!!! We considered whether we had to buy our own toilet rolls. The most important thing for us was that it should be quiet at night, but that is during the quiet period when there is no one to report to. We're like rules, but this hotel has so many rules that it can feel like you're being watched, except at night when there can be noise without anyone to report to.
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