Aparthotel Costa Mar

Just returned from staying here this week. What a fantastic stay! The room was spacious, very clean, and had all the amenities we required for a self-catering stay. Towels were refreshed regularly, and the beds were made for us. A cleaner came in a tidied up, which was lovely. The private balcony was amazing with fantastic views of the beach and surrounding area. All three receptionists were really helpful and a credit to the hotel. We were made to feel very welcome, and they were always willing to help us when required. We were allowed to check in early as our room was ready, and we extended our room on the last day without any fuss at all. We will be back and will book directly in the future. Thank you for a lovely stay

Gets some bad rap for being outdated. I can see where that comes from BUT I couldn’t fault it for a 3 star. Paintwork flaking in parts and furniture outdated but perfectly functional. We stayed in Block B, had a huge 2 bed apartment with large balcony and sun terrace above both of which had furniture, table and 4 chairs plus 2 sun-loungers and a clothes horse for drying your clothes, bring clothes pegs as it gets pretty windy. No elevator in the Block accommodation so not suitable if you have mobility issues, we were up 3 flights of stairs. Kitchen very basic, bring tea towels, a washing up brush and washing up liquid. Fridge has a small freezer section, no ice tray so maybe bring your own. Breakfast was plentiful and very tasty, staff very pleasant also. Beach right across the road, sunloungers €7 each or 2 for €10.50 including a parasol obviously, great value I think. Spar supermarket next door is large and has a great selection of the essentials, a bottle of good white wine for €6.50, can’t go wrong there. Buses very inexpensive, take the 161 bus from the airport to right by the hotel for €1.40 single. Taxi to Puerto del Carmen from the hotel less than €5. Lots of lovely restaurants and bars within walking distance . We hired e-bikes for 2 days, cost was €64 for 2 bikes. Had great fun cycling to Puerto del Carmen etc and all along the coast. Highly recommended for location.

Not a great place to stay.. cleaning not great.. pillows like brick.. cleaner when they come just one knock in door then just walk in.. food disgraceful cold chips and whatever meat they serve wouldn’t recommend at all .. staff a bit hit and miss ..Rachel was a lovely girl very friendly and helpful but others just rude ..

Basic room facilities but kept very clean. Lovely helpful staff and the setting is handy for local restaurant's and bus/taxi stops. View from our balcony to the sea was good too. It was a shame that the poolside snack bar shut so early and did not open daily. Enjoyed the peace of the area and the ease of the walks around it.

Arrived as a couple for the 2nd week in September. Booked last minute so didn’t know what to expect. Had read mixed reviews, especially about the food being poor or cold - total nonsense. We were half board so got breakfast which was limited enough if you were expecting a full fry every morning but plenty of fruit, yoghurts, cereals, eggs, bread, juice, etc. The dinner never failed to impress - a couple of hot choices every night - chicken, pork chops, lamb, turkey, beef meatballs, pasta, fish and plenty of salad. Chips most might. Also soup, rolls and plenty of cakes and ice cream. Great value! The menu can be quite traditional and not very child friendly if you have a fussy eater expecting pizza and chips. The only complaint I would have is that you have to pay for bottled water with your dinner - €2 a bottle each which is not expensive but I would have thought the water would be free. All drinks go on your room bill and are payable on checkout. The pool area is lovely - very clean and no sun bed wars that we saw. The pool is split in 2 with a deep section and a shallower section. Only downside is the pool bar - very expensive at €4 for a pint of Tropical and €5 for a pint of Magners. This compares badly with most other bars. The pool snacks seemed reasonably priced. Had a one bed apartment in block A on floor 3. Had a huge balcony overlooking the road and fabulous Pocillos beach. The apartment was typical Spanish style and spotless. It was cleaned 5 days out of the 7 we were there. The staff are the real success of this hotel - from reception to the restaurant to the pool bar to the exceptional cleaning staff. Everyone was most friendly and efficient. The hotel is set out in blocks in a horseshoe shape - our block was at the front while others go around the back of the pool and reception. There are no lifts so request ground floor if needed. There is no air conditioning in some apartments but the website does say this. You can pay for it in certain apartments - we just opened the patio doors and a window in the bedroom, which had a mosquito net to keep out the bugs. (Didn’t actually see any!) The hotel is in an ideal flat location. Great walks to the left to Matagorda or to the right to the main strip. The beach opposite is pure class! There is a huge Spar next door and a very handy pharmacy. A few restaurants but nothing hectic in our view. Please remember that this is a 3 star hotel. It certainly lives up to that and more. Folk should not expect or be critical of things that you would find in a 4 or 5 star hotel that the Costa Mar doesn’t have. We have booked to return as a family next June.

Don't like giving negative reviews but the costa mar does not have alot going for it. Cleaning was hit and miss no fresh towels for 5 days had to go to reception for clean ones. Big rooms but badly in need of update so old and dingy no comfortable seats, pillows like sacks of spuds had to go and buy my own. Food was same every day was cooked well but chicken rice pork and chips soon gets boring. Pool area was OK and reception staff we're good. Would I return no not until it has had a revamp.