Gästanvändare
31 januari 2023
Let me start by saying that if you’re looking for a budget hotel then this might be a good option for you as the price was very affordable (however, the breakfast is not included and to be honest it’s delicious but quite expensive). The rooms were not exactly as nice as shown in the pictures, but they were still pleasant, the big upside was the floor which was made from like a marble or something which was very cold creating a refreshing breeze in the room (even though it was extremely hot in Puerto, sometimes we didn’t even have to turn on the AC thanks to that). The problem with the room tho was that the doors had a big gap on the bottom which allowed many bugs to crawl in especially in the evening when the light was on, so we had to fill that gap with our stuff, and there was also a gap on the side that we could not cover so mosquitos were able to fly inside which was very disconcerting for us. The biggest downside, however, was that while half of the staff was nice and welcoming, some were very rude and made us feel very unwelcome. It was a big surprise for us since the hotel talks about having great atmosphere etc (just like I’ve said tho not whole staff was rude, just some individuals). For example there was one lady in the reception who was very rude and did not even care to smile or say „hello” or „bye” back, when you’d say „Hi” she would just give you a hostile look and then go back to doing something on her phone which I think creates a very bad image for a hotel that talks about great atmosphere and about everyone being friendly. Fortunately, there were also some very friendly people that organised small trips e.g. for sunset viewing which was awesome. Overall, this is a very affordable hotel, but unfortunately the atmosphere is not as great as you’d think and because they organise some events (on the hotel premises) late in the evening or during the day it is difficult to take a nap or even fall asleep at night as the party can go on until late at night + it’s actually quite far from the beaches or from the centre of town, so be prepared to walk a lot.
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