Tronco Tambopata Adventure

酒店座落在亞馬遜河支流邊上，一個大院子幾棟別墅，還有一個大堂不錯可以休息吃飯，免費提供茶，咖啡，水果，早餐和正餐不錯，還算用心，房間沒有空調衹有電扇，也夠了，24小時熱水，沒有洗髮沐浴露，衹有一塊香皂，這個應該提升下，既來探險也不應有更高的要求，機場負責接送，酒店合作的導遊很棒，第一天下午到私人領地遊湖看小鄂魚，釣食人魚，日落。第2天一早坐船到自然保護區看各種動物，兩個半天時間雖短，體驗很棒！

We were picked up from our arrival as soon as we got there which was really convenient since we had travelled all night and were pretty tired. The food was reaaallly yummy. We had two vegans in our group who they were able to cater for and who said their food was also really great. The guides we had were really friendly and there was a good balance of activities and rest time. The groups were also quite small so it felt quite private and at times we were the only ones. We were able to see 3 different species of monkeys, a sloth, turtles, otters, toucans, among other animals. There was also a monkey that lives at the resort who loves to play. The rooms were nice, clean and they had hot water and electricity. The rooms were also serviced during the day while we were out. We really enjoyed our two-night stay and would’ve definitely loved to do the 4 day stay as well.

My experience with this tour was mixed due to poor organization and communication. The groups, with varying lengths of stay, were all managed by one guide, so there was no clear itinerary or schedule—everything was decided by the guide on the fly. On my last day, I was expecting to leave by 4pm as per my itinerary. Initially, the guide planned for a morning trip to the Tambopata River, but later decided to move it to the afternoon so he could avoid making two trips for different groups. This change meant I wouldn't return until 6pm, despite my planned 4pm departure, and no alternate activity was offered to replace the morning tour. While this issue was eventually resolved, I felt that my time was not respected, and the situation was poorly handled. The guide implied I wouldn’t have anything to do if I checked into my next hotel earlier, which wasn’t for him to decide. Communication was also an issue. The guide requested an additional $20 for a night walk, which should have been complimentary for me. Though this was sorted out, it added to the disorganization. Lastly, when we were at Tambopata Reserve, the guide made an inappropriate comment, telling me I was beautiful and that he loved me, which was uncomfortable and out of place, especially since we were alone on the lake. While I tried to give him the benefit of the doubt, considering English wasn’t his first language, the entire situation was unsettling.