Gästanvändare
27 februari 2023
I made the reservation through *********** more than two months in advance, using my credit card details. the day before my flight was changed and I sent a message to the hotel requesting early checkin, as I had two children, but I did not receive any response. the contact with the accommodation is terrible. I waited until 15:00 for checkin on time. at the entrance I received the annoying information that they do not accept credit cards, only US dollars or the national currency. I had dollars, exchange made at an official exchange office, valid banknotes and they did not accept my banknotes as they only accepted a specific run of banknotes. my checkin was late, the kids exhausted. the fronteamos had no change for my payment. horrible. very uncomfortable, very embarrassing.
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