Desire Riviera Maya Pearl Resort All Inclusive - Couples Only

Everything was great except for the sargassum. Puerto Morelos is able to keep it clean and at Desire there is no real attempt. The smell was horrible, taking away from an otherwise perfect beach vacation.

Our most favorite place to go. Hands down best staff and always meet the nicest couples. Wouldn’t go anywhere else

I have been in Tentation hotel but this was an unique experience. We do not practice the free life or being swingers but we enjoyed the stay in Desire Pearl. People were friendly and they respect us. We made friends and met people from other countries and usa states. Vincent the Bell Boy super attentive.. Victor in the pool was super nice with accommodations. The playmaker team Felix, Edward and the Venezuelan girl gave the extra mile . We really had a good time .

Staff, food and rooms were very good. The grounds were well kept and was overall a beautiful layout. Couple tips: they right off the bat are going to want to pitch a “members” program to you, go ahead and kill and hour listening and enjoying a good drink and then politely decline. There are no real benefits to the membership and it’s insanely expensive but you get a voucher for a couple hundred dollars to use so it’s worth it for that. The shows are fairly good for a smaller venue but get a bit repetitive, after the 3rd night we just skipped it and enjoyed the jacuzzi while it was still quiet and relaxing because after the show then it fills up with a bunch of drunk people. It’s couples only so the creep factor is low so that’s a positive. Overall it’s a nice place to go and spend a few days, if you’re looking for a party atmosphere then you might be disappointed though it was much livelier than we like but it definitely wasn’t a calm relaxed place either. From people we talked to you either love it or hate it, personally I’m in the middle. I’ll definitely go again but wouldn’t be hurt if it wasn’t for a couple years. So if you’re looking for a place to lay out in the sun next to a beautiful pool and have some well made drinks and eat some good food definitely visit. If you’re looking for all that on a budget then you might want to look elsewhere. I give it a 7 out of 10.

Paid for an upgrade to a plunge pool unit, as we have done multiple times in the past, plunge pool pump did not work, Therefore wasn’t up to temperature, the technician just added hot water twice a day, good only for one hour max, and twice from our 8 night stay in the evening we didn’t have hot water for shower.., manager Daniel not to concerned and didn’t rectify the situation…

The reservations at restaurants and Bali sun beds for Stay and Play Members only ( SPM) When we arrived we were informed reservations for the restaurants were not required. Marked on my resort map by reception. I was very displeased to find out as a Non- SPM, it was not the case of reservation not being required, but Non-SPM's were not allowed to make reservations. As they closed the individual restaurants on two evenings . The Pearl one night for SPMs. The Aphrodite on the Friday night for another non disclosed function. The Aphrodite is the largest restaurant , so this means the rest of the resorts guests were required to wait for availability at the Sushi Restaurant (in the rain) or the Pearl an hour wait (under cover) as SPM's with reservations were welcomed. As Non-SPM's, we were were offered the last two sun loungers available, this is at 7am in the morning . When we asked about the Bali Beds, as we were not SPM's, the beds not available to us. Now, we will never be members of any single resort chain. We enjoy travelling to many destinations to much. However, if policy excludes guests from using or booking amenities, this policy, should be included on your website or passed on to your Booking Partners. This was not the case! Positives, everything else, staff are wonderful, food is excellent , quiet areas outstanding. Spa very professional . Innovative, elegant dining experiences with a MXN flair. Guests responded by aslo dressing to the 9's