Lady Florence Dixie

Excellent central location. Very friendly and helpful staff even with a language barrier. We really appreciated being able to leave our bags in the hotel whilst we did the W trek. The room itself was cosy, warm and had comfortable beds. The breakfast was good and was opened early for people getting the bus to the W, another unexpected bonus. Excellent value for money, would stay again (we tried to but not surprised that they were fully booked!)

Not great experience. There was hair in the shower and some suitcase label on the floor. They also have us a super super hard time with the payment. They are very specific with the cards they accept. They do not inform you about the extra fees they would charge. If paying with cash, a tiny tiny little spot from ink will make the notes not acceptable, same if they are a bit older ones, I’ve never experienced that in my life. After checking many of our notes, they kept “the best” however 15 min later came to knock in our doors to complain about one of the notes (this happening close to 11pm - unbelievable). In the breakfast, I had to checked 4 cups to get one clean, same with the spoons. How’s this place a 3-star hotel? Quite loud right outside the rooms as well.

Personal muy amable, desayuno bueno, habitación muy amplia, camas cómodas, todo muy limpio. Inconveniente muy serio fue la calefacción que nunca logró entibiar nuestra habitación, pasamos frío. Aunque lo hicimos notar desde la primera noche y el personal del hotel comprobó que el radiador de la pieza estaba apenas tibio sólo la última noche la señora de la recepción nos facilitó un calefactor eléctrico y eso solucionó el problema. La calefacción del comedor, recepción y estar eran buenas, salía de la habitación y en todas las dependencias la temperatura era buena. Aparte recomendaría hacer algo con la tina, es algo resbalosa.