Sari Pacifica Resort & Spa Redang Island

Room dirty, service from receptionist out. Food for breakfast limited. Service from manager also out. Totally dissatisfied.

It is a very great location with beautiful beach that clean soft and white sand. The Resort is well spaced but run down currently awaiting big overhaul fix up as property is just been sold. It was really good before Covid where rooms were clean every single day- it is different this year I guessed due to run down over the years and Covid effects uncertainty till it is just been sold now. I look forward to the new management with great improvements on the rooms and facilities of this beautiful resort at the best perfect location

The location is amazing but the hotel is horrible.the rooms are big but very old and outdated and smell very bad especially the bathroom sometimes no have water. There is no WIFI no TV.the breakfast is very poor and the restaurant is not clean.

Bad cleanliness..bad facilities & hospitality

It is a bit pricy, reception are nice. To protect environment, it is best that hotel allow guest to bring theor own bottle and banned plastic bottle beverage.

I wouldn't expect facilities to be like in the city as it is a small island. I enjoyed my stay in Redang because of the island itself. But the only good thing about this hotel is the swimming pool with the view. I wouldn't mind the room as it is if I had paid lesser. For the amount we paid, the hotel can do much better. Or the price should be lesser as it is not worth the amount we paid. Room was spacious. Chose this hotel because they have a bathtub but it is under maintenance. Could have picked other cheaper hotels with no bathtubs. Bed is homestay standard, unlike usual hotels with comfy comforters. No phone to contact reception and no tv in the room. We are unsure if all hotels in Redang are like this so we were contented with what is available. But it definitely does not match with the price we paid. For $200 per night, this hotel is not worth the money. Price doesn't match the standard of the room. But, I can say the staffs tried their best with what they can offer. Good customer service.