The Ambassador Hotel Pune

It’s located in the heart of the city, we find good restaurants on a street which is just 200 mts away from the hotel

AC didn’t work, water leakage, no dental kit, room wasn’t cleaned even though instructed . Housekeeping had to be done at night 1am , had to wait till then. Other room had no ac working

I was stay for 2 days. Food quality was good. But bathroom was very old and tap was leakage. Electric point also not working properly.

It felt very empty and weird vibes by the staff. For the most part, it felt the staff is just their standing. The room was very basic. Breakfast was nice, but since the hotel was empty, there was no buffet. My pillow cover was having holes in it. My room was clean daily as requested, but I will repeat the hotel was surprisingly empty for the long weekend. Staff is just weird. They stand and look at you, especially in the restaurant. overall weird experience.

AC was not cooling the room and food was not available on giving order

It's located at a prime location. The hotel needs to categorise itself as a business hotel or family holiday hotel to offer hospitality accordingly. The breakfast and meals were average. The rooms are okay.