Jiahua Hotel

Very bad service and unfriendly hotel during check in. It's a nice and beautiful hotel but unfortunately it's not properly upkeep and maintained. No luggage assistant at lobby even though I checked in with 5 luggages and have to curry all the way into the lobby and to the room. No welcome greetings nor positive gesture to welcome for checking in at all by the front desk and very unfriendly check-in process. I was supposed to book the hotel for 5~6 days but has decided to check-out the next day and looked for a much better alternative at other hotels in Puning. The room is big with a good size toilet and a big bath tube but it's very smelly and not properly maintained and cleaned. Room service was very unfriendly and rude to knock at the door heavenly to deliver a fruit platter with a very bad attitude without greetings. Some of the floor supervisors and staff are good and attentive but with the overall mood and energy in this hotel being very dull and unfriendly, it makes the atmosphere of the hotel very unfriendly. Definitely not a good hotel to stay when there are other better alternatives around the city. I'm happy to make the decision to check out the next day after 1 day stay and great I have made the right decision as other hotel I'm staying now has much better attitude and services with a better room and cleaned. Such a big disappointment for me for my first visit to Puning and stayed at the JiaHua Hotel Puning. The management should take a serious effort to provide proper training to the staff, especially the supervisors and front desk manager, to upgrade the hotel to a proper international standard. By the way, the hotel doesn't accept international credit cards for payment as the front desk manager told me their international credit card reader has not been working since Covid pendamic, only Cash or China mobile payment are acceptable at the hotel.

The hotel is very cool, very large rooms and free parking

The hotel is in the centre of Puning. The hotel room is spacious and clean but the hotel is kinda old and staff there are not well-trained even smoked during working on duty that was totally unexpected.

room ok

這次酒店的入住體驗還不錯，裝修不錯，房間整潔，沒有異味，採光也好，晚上還有送果盤零食，挺新鮮的 服務也很周到，有什麼需要在房間打個電話就行，酒店位置很好找，出行也方便，周邊就有條商業小吃街 整體來説是不錯的，下次帶父母來玩的話還會選這家酒店的

酒店環境很好呀 很大氣 房間很大 乾淨衞生 風景也不錯 附近吃的玩的都有 強烈推薦！