Casa Andina Premium Puno

超出預想的滿意。很贊👍

This location is out of the town so need to book a taxi if want to have options for dining. The lake views are great, although we had a room facing the street, there was a small balcony which was nice to get some air. The rooms were well equipped if a little small. We ate in the restaurant on one night the restaurant is a little way away from the main building and the food was a little disappointing in terms of service and the room was rather cold. Breakfasts both days were extremely limited in choice compared to other casa andina premiums were stayed in over our stay. I struggled as I did a lot in Peru to have many vegetarian choices at dinner, but was ok. We went into town on the second night and the reception booked our taxi and also let us know where the sister city centre hotel was so we could go there for them to book our taxi home, which was a really nice. The bar area is nice with a log burner which was welcome as when we visited it was pretty cold in the evenings.

The big advantage of this hotel is its lakeside location. It has a boardwalk right down to the lake. We had a lake view room, but the balcony had only one chair! There was only one chair in the room, which was not suitable for taking outdoors to the balcony. We had two suitcases and there wasn't enough floor space to open them both, without blocking access to the wardrobe. (This was billed as a superior room). The bed was very comfortable and the bathroom accessories were good. The blackout blind was useful, although we had an early start each of the two mornings that we stayed there. The bar area was cosy and the service was very friendly. As for the restaurant, we had breakfast included and we were not a bit impressed. There was very little choice of hot food and it wasn't very hot. We thought the bread was dry, but in fairness we found that to be the case in most hotels in Peru. I hate to be negative but this hotel does not live up to the Premium title. The Casa Andina in Cusco is far better.

Mirian and team provided excellent service throughout our stay. She cared for our room needs and made sure some temperature sensitive medication was stored properly. She always greeted me with a smile and prompt service. Thank you Mirian and Team!

The front desk staff are excellent. Fredy was very very helpful whenever I needed anything. There was one issue, the cafeteria was down two full sets of stairs and I was not happy with that, having a severe knee problem. They should at least have an elevator.

Stayed here for 2 nights as part of our Peru tour. Hotel was very nice, room & bed comfy, staff were very friendly & helpful, special thank you to Jimmy for being so helpful with our bags up & down all those stairs & a gravel driveway! Bar was nice & cosy. We didn’t really get breakfast as our tours left very early & the breakfast room was pretty well overloaded in the peak hours of 6-7am. Lovely garden & views of the lake from many rooms, along with s small balcony.