Sunscape Coco Punta Cana - All Inclusive

Because I paid through a third party i was not allowed to amend my reservation and I end up stuck with all of the additional cost and the staff refuse to adjust my reservation. I paid for 4 people all inclusive from Thursday to Sunday. I had to book another hotel for sun to Monday. The hotel refuse to reimburse me for the other room and the additional people who could not makes the trip because they were in the hospital. Just sad...

I enjoyed my stay in sunscape, the staff are friendly and responsive. Very neat environment.

They have great nightly shows & the resort staff are very fun and friendly especially Chocolate! Very welcoming and they love to dance! Our AC in our room was not working & our room was up to 83° when we told them, they said it was a general problem- that it would be fixed, but it was never fixed. Food options weren’t the best, and you need to make reservations for everything but the buffet. But, we stayed Thursday thru Tuesday and majority of the restaurants were closed. We still had a great time and enjoyed our stay!

Very good overall experience definitely had a great time, Only unfortunate thing was some of the restaurants were only open a few days a week.

Customer services was excellent. Friendly, very kind and helpful staff. Kept everything very clean. Love love love! ❤️ will come back. Que viva la Republica Dominicana!

I did a lot of research before booking and this resort exceeded my expectations! We stayed 7 days in late April and were upgraded to the exclusive Sun Club for free through Expedia—this really made the trip. Sun Club perks included a child-free exclusive pool and beach area, a private lounge with snacks, room service, and an exclusive buffet with no wait times. It was quiet, relaxing, and perfect for couples. Service was excellent, staff were friendly, and housekeeping was great. Wi-Fi worked well, and the resort app (used for reservations and room service) was surprisingly convenient. The mini bar was a nice touch. Food was delicious with lots of variety. We especially loved Chopsticks for hibachi—no extra charge and unlimited reservations! Drinks were also great and widely available. We didn’t leave the resort, but it’s located along a strip of other resorts and the surrounding area didn’t feel very safe, so caution is advised. Minor downsides: the beach had a lot of sea moss (though they tried to clean it), and there was limited shade at both beach and pool. As for airport transportation, Uber works (don't listen to them if they say its "unsafe" or bad, they want you to take a taxi) —don’t pay more than $25 USD between the airport and this resort. The resort might provide transportation though I'm not sure, we didn't use it. Overall, this trip was a fantastic value. Consider upgrading to Sun Club 100%. We'd absolutely return if visiting Punta Cana again!