Tortuga Bay

Wonderful family time at Tortuga Bay. Excellent location, nice villa setup , very tasteful on site restaurant , friendly staff. Shout out to all the staff - helpful and friendly. I wish I remember everyone’s name . Many thanks to Valentina , Yocasta , Julio, Juan. We enjoyed talking to Acedo and listening to him and his band performing live at Bamboo on a Sunday evening - not to be missed.

The best ! So much so that I don’t want to talk about it too much so we can keep this paradise as a secret ! But it really is simply the best paradise on earth! Staff are amazing Joe Joe at the beach: simply amazing Acedor at the rrstaurant: amazing service and such a wonderful human being Valentina: amazing service Jocasita: wonderful and amazing The staff went out of their way to make our stay memorable. I can’t thank you enough for that we already booked again for next year ! The general manger of this hotel is so caring and she genuinely cares about the guests! She is an amazing GM! Making sure every guest feels at home away from home! Thank you all!

Just returned from another great trip to Tortuga bay. It gets more enjoyable with each visit. This is a first class, luxury property that will compel your return. You will feel like their most valued guest. Before we even departed, I was contacted by Winnifer and Fary to ascertain our preferences, identify any allergies and to make an reservations desired. This all served to streamline our arrival and obviate the need for us to give thought to any details of our stay after we arrive. They were very attentive to our needs and captured every desire, even to securing the best tables at our selected dining venues. The VIP airport arrival and departure process is seamless and efficient with no immigration or customs lines. Your luggage is retrieved for you, and you are personally escorted to your private transportation to the resort. The departure will have your VIP representative meet you on your arrival to the airport, guide you through ticketing and security and deposit you in the VIP lounge to await your flight. This is a great complement to a stay at this luxury property. Checking in at Tortuga Bay is an efficient process with your ambassador greeting you and accompanying you to your villa. Diana greeted us and efficiently checked us in with just the perfect amount of orientation, given our status as returning guests. The facilities are well appointed and well maintained. Our villa was beautiful and in great condition. The fitness facility is well equipped, with two treadmills, a stationary bicycle and a recumbent stationary bicycle, and a stepper. There are two weight machines; one a bench press machine, and the other a multi-exercise machine. There are dumbbells, yoga mats, and Bosu balls. Fruit and chilled water are also available in the airconditioned facility. We used the pool daily. The pool's chaises are meticulously placed (more on this later), adorned with towels, and very comfortable. Complimentary treats were served at the pool daily, including fruit popsicles and frozen grapes. Food and drink service at the pool was always attentive and spot-on. There are a number of choices for dining at Tortuga Bay and on the greater resort property. We had breakfast every day at Bamboo, and dinner there three times. the menu is deep enough to do that. Every meal was perfectly prepared and served. We also ate dinner a La Yola one night and enjoyed it. I should mention that at our dinners at La Yola and Bamboo (on Saturday), there was music provided by a trio led by the multi-talented and multi-tasking Alcedo. The music enhanced the sensory experience of our meals, making the food even more enjoyable. We also had one dinner at Brassa and enjoyed that, as well. We did not use the spa or undertake any other activities this trip. Our goal was to relax by the pool, and we certainly achieved that. Our main reason for returning to Tortuga Bay, though, has always been the staff. Their approach is not the stiff formal engagem