El Beso Adults Only at Ocean El Faro - All Inclusive

I had an amazing experience during my stay! Everything was perfect — the service was excellent, the staff was always friendly and helpful, and the food was absolutely delicious. The pools were beautiful and very well maintained. I truly enjoyed every moment of my stay and would definitely come back. Highly recommended!

The staff was very friendly. The food was horrible. The beach was full of seaweed every day. They tried to keep up with the seaweed, but it was a lot to handle. There were always no seats available after 8:00am even though the sign said, "do not safe seating"!

Worse resort we have ever stayed at the ceiling was leaking because of the rain and the room flooded and ruined our things neither jacuzzi tubs neither did the tv. Worse vacation ever.

Not that they could help it, but the seaweed was tremendously horrible so bad you couldn’t even go to the beach or in the water the main reason we were going. We didn’t have hot water for the first four days we were there and the air conditioning was horrible especially at night. The food was very subpar. The entertainment was great and the people that work there were fantastic, but the gift shop was ridiculously overpriced and overall I would say if you’re expecting a five star hotel, maybe for Dominican Republic but the United States it’s 2 to 3 star. I could never recommend it to any of my friends or coworkers not worth the money. Back to Aruba we go. Lol

Service of excellence. Everyone very attentive and diligent. Jose our concierge was very nice and responsible. We loved everything

Before our trip even started, my efforts to reach someone about hotel transfers were ignored for days. I had to send FIVE different messages to the hotel and our "customer support specialist" before getting a response. Upon arrival, we waited for over thirty minutes in line to check in. We were given the name and WhatsApp number of a "personal concierge," and directed to ask him for reservations because "the app doesn't work." We immediately texted him for reservations, to which he replied that he wasn't allowed to make them day-of. We shrugged, went to the buffet (which was awful, but we figured we'd recover the rest of the trip), and made a reservation for the next night. On day 2, we still hadn't received any confirmation (because concierge's can only make confirmations day-of, but not reservations, apparently) by noon for dinner, so I reached out again. I received an autoreply that it was our concierge's day off. No reservations for night 2. On day 3, we went to the front desk. No resolution, no reservation for day 3. The food, when we finally did access it, was processed, bland, soggy, and you needed to wait in long, hot lines to get it. Gross. The rooms are so poorly designed that the humidity makes everything wet--books, electronics, the floor, the SHEETS--constantly. Beach was completely inaccessible from seaweed. The pool is 3ft deep and therefore tepid like bathwater. Best part is that people follow you around and hound you about time shares. Just stay away.