Hotel New Rockbay

we stayed here for 2 nights and 1 day . Loved our visit at the hotel and the main attraction for us was the swimming pool. Beautiful pool and the pool side

We stayed here for 2 nights and 1 day. Loved our visit at the hotel and the main attraction for us was the swimming pool. Beautiful pool and the pool side

I recently had the pleasure of staying at this wonderful hotel during my trip to puri, and i must say, the experience was exceptional. From the moment we arrived, the staff went above and beyond to ensure our stay was comfortable and memorable. A special mention goes to mr. Vikas, who truly stood out with his exceptional hospitality and dedication. Mr. Vikas made sure that every aspect of our stay, from the food quality to the room arrangements, was top-notch. The meals were delicious, with special attention given to both variety and freshness. What truly impressed me was how he took extra care of the elderly members of our group. He personally ensured they were comfortable, making special arrangements to cater to their needs, which made the trip even more enjoyable for all of us. The entire staff was courteous, the rooms were clean and well-maintained, and the overall ambiance of the hotel was peaceful and welcoming. If you're looking for a stay in puri that combines excellent service with a personal touch, i highly recommend this hotel. Thanks to mr. Vikas and the entire team for making our stay unforgettable!

Hotel is ok for short stay. Room is ok, beach is 200m and temple is 3 kms. But no laundry service available. Hotel is on main street, not in narrow lane, like most of hotels in puri.

Pros - the hotel room was quite spacious and well maintained. The lights were good, ***** with bathroom fittings. The cleanliness was also well maintained. The room also had a mini fridge. Cons - the quality of food can be improved as none of the meals had salt in it. The service time is way too long, during the breakfast we had to wait more than 45 minutes to get a plain order of bread-omelette and puri-sabji. Even when they served, butter was missing in the plate, and sugar was missing in the coffee. Room service can be improved, since they were unable to provide 3 pillows in a triple occupancy room.

The service wasn't good at all. Nobody took the complain seriously. Food was good but very slow service.