Tui Magic Life Kalawy

Beautiful sea view room .Block 19 Food,cleanliness absolutely spot on. The gardens were stunning. Couldn't fault this hotel. So much to do or just pure relaxation, everything you could possibly need. The staff are incredible and really make this place even more special. Have to mention the most knowledgeable friendly and helpful Mokhtar the life guard on the pier. He takes his job very seriously and watches everyone closely when they are snorkeling. The security guard on the Pier Ebraham always had a smile too. For beach service Karim was amazing, so welcoming and happy. Many of the cats are neautered, just a few toms by the relax pool that need catching and of course , the younger cats when old enough. One improvement would be to fill the cat feeders by blocks 18,19 and 20 more often. The cats near the main part get plenty of food. The beautiful white long haired cat needs a grooming. I did mention this at check out. It was beautiful seeing the cats well looked after. Food and drink plentiful and loads of choice . Can't wait to return. Absolutely blown away. Well done to all.. A true oasis in the desert.

Flawless Hotel, varied restaurants and delicious food, attentive service everywhere. Beach bar is run so efficiently by hard working manager and staff. Waiting staff so cheerful and nothing is too much trouble, Ahmed Dahy, Hassan Abdalaty, the breakfast crew to mention a few and of course the trustworthy, honorable gentleman Fousey.

I just spent a week in Safaga’s TUI magic life hotel. Some minuses but overall amazing resort. + The best buffet I have ever eaten as a vegan. Clearly marked vegan symbols in foods. However sadly there are no vegan desserts, but I didn’t mind it that much (there were fruits, strawberries etc.) The food was good, amazing different sauces, vegetables, protein sources etc. + A lot of sunchairs (at least for winter capacity) and beach towels are provided. + Bars use reusable cups and paper straws which is good for the environment. + Cool things like open air cinema, theater shows, etc. - Although it is not permitted to reserve sunchairs, people do it A LOT which is very annoying. They reserve spots and are then absent for hours. Unfair and annoying practise by a lot of the tourists. - Our Tui driver (airport to hotel transfer) demanded tip money before giving our bags. Giving the tip (5€/2pp) was not the issue, but the way the driver demanded it.. Afterall, we had already paid TUI 20€ per person per one trip. Several workers seem to want tips which is understandable but something we did not know to prepare for per info on TUI’s website. - Quite a lot of noice from outside in the evenings (music). Our room was on the other end of the reception, the sea and the restaurants, so walking was required, not an issue for us but something to take into account. -The wifi did not work in our room or anywhere near it. We got an additional wifi device (deposit 20€), it worked but never automatically, I always had to keep pressing the buttons on the device multiple times before it connected to my phone. Wifi works in public areas quite well, except in the buffet space where it doesn’t work at all. So websites promising wifi in the rooms. is a bit too much promised. THE BIGGEST MINUS: - We were worried about the cats’ wellbeing at the resort. Cats are naturally territorial and somewhat in need of humans and their love and care, both of which the hotel does not have the opportunity to provide. The cats often fight at the resort and within a week we have seen many cats with bad looking wounds. Signs about cat care can be seen all over the hotel (abour providing food and water), but the care can not be limited to feeding. From what we saw during the week, fingting among th cats is a real concern. I understand that cats are a good attraction for customers but it needs to be ethical and right for the cats, not for the humans. I very much hope that the cats are getting care from vets. // Liebe Deutsche: Ein sehr schönes Hotel, wunderschöne Umgebung, gutes Essen (viele Optionen für mich als Veganer), viel zu tun und zu sehen. JEDOCH: Obwohl es nicht erlaubt ist, Liegestühle zu reservieren, machen es die Leute SEHR VIEL (meistens nur Deutsche), was sehr ärgerlich ist. Sie reservieren gute Plätze und sind dann stundenlang weg. Ich weiß nicht, wie man das besser regeln könnte, aber es ist kaum zu glauben, wie viele Leute das ständig machen. Die Deutschen haben außerdem die s

Wonderful well kept resort. Beautiful pristine gardens. Rooms spotlessly clean quality bedding, and large thick white towels in bathroom. A choice of 4 restaurants, the choice of dishes in main restaurant was unbelievable, even catering for vegans. Smoked salmon and sparkling wine on offer for breakfast one day. The chocolate sculptures in main restaurant amazing, ceiling decorations changed daily. Staff in restaurant well groomed and so charming, hard working andalways smiling. Lots to do day and evening time, from nordic walking to archery,gym and tennis classes. Open air theatre for evening shows, film nights on the beach, and a silent night club (party goers wear headphones).

This place is truly amazing. This is my second time going and we loved it even more. The hotel is so beautiful and the staff are incredible. Would like to say a big shout out to Sean, Cameron and Elisa on the entertainment team. They made my daughter’s time truly magic and super fun. I have recommended this place to everyone I speak to. Thank you for an amazing holiday.

The restaurant food was excellent, it labels all ingredients on food every item .which is brilliant for people like me with allergies. Rooms are very clean, beach is also clean. And the beach bar staff are very good servicing drinks to your sunbed. Also the Christmas decorations were brilliant.