Parrotel Beach Resort

Just returned from our 3rd visit to this lovely hotel, this time holidaying with our family, and we were welcomed back like old friends from both management, and staff alike. The hotel is in a beautiful setting, with 2 pools and comfy sunbeds. It is very clean throughout and the rooms are spacious with good air con and comfy beds. The food in the main restaurant is excellent, but there is also a snack bar option on the beach and near the pool. The Italian a la cart is definitely worth booking. Location is great with a good selection of shops within walking distance and 15 mins from the airport without any disturbance from the planes above. But what makes this hotel are the staff who are all so kind and helpful; nothing is too much trouble. My mum is disabled and they took extra special care of her. The animation team are friendly, encouraging you to take part in the activities, but don’t hassle you if you would rather just relax in the sun. A special shout out to Sayed, and Mohammad. K in the restaurant and Wallid (I hope that is spelt correctly) who had a smile for us every morning at breakfast. And finally, thank you to the photo guy, Momtaz, who took some beautiful photos of us all as wonderful memories of a lovely family holiday. We will definitely be back next year!

The customer service made this holiday special. The cleaners, restaurant staff, reception staff, chefs, towel exchange, maintenance team, the extra special bar staff (Reda was amazing), and upper management Sayed (cheeky ba@@tard) They could not do enough for me, my wife and my daughter. Would definitely recommend this hotel if you are staying in Sharm. Oh, and by the way, the weather was fantastic

Where do I start…. Stay was nice but could defiantly do with some upgrades to the children’s club. First day we arrived late on around 11pm. Family of 4. 2 adults 2 children (4 &15 )10 mins transfer or so from airport to the resort. Reception people were great, very accommodating. We were in room 7139 beach view. We were taken on a caddy type drive right down to our room, arrived. First issue was bed situation. 2 small double beds for 4 people wasn’t enough they brought a single bed down for the 15 year old boy. And put the 2 small double beds together where me and my partner shared with our daughter. Which wasn’t great with being a split in the middle and daughter always falling in between it. Beds were like very firm, so for me wasn’t pleasant sleep first couple nights til I got used to it. A waiter brought us some sandwiches / rolls on the evening on arrival too with cheese and salad - with out even asking us what we wanted. But ok that’s fair enough. Most of it got wasted. (Room is for sure needing an update - very dated). Wake up first thing To a lovely sunrise, they taken care of all the landscape, great scenery. Food was ok: but always the same each day Breakfast you had omelette station, pancakes and waffles as your main area (I tended to have 2 omelettes or oats with whey protein banana and honey. ( I brought my protein powder) Kids loved the waffles and pancakes. Lunch and evening meal were the same usually on what was on show for everyone. I give big appreciation to saeed in the main restaurant for doing me grilled chicken and veg twice per day 3 plates each time. Due to me being a fussy eater. - I prefer eating clean rather than eating everything on a holiday so I’m not back and forth to the toilet. But I did have the odd cake: pancake here and there. (Bodybuilder on a all inclusive very picky) Overall good stay. But wouldn’t go back til the kids club was much improved. Didn’t cater great for English people, which I also had a chat to 2 other family’s who weren’t so happy with bits and bobs. (English was m the staff some places wasn’t great). So…. Positives: - any issues we had got sorted quickly. - great location for quick transfer from airport to resort. - beds and room tidied daily, change of towels. ( I always called reception to ask for this to be done. So usually was done with in a couple of hours of the phone call) - lovely beach - very accommodating staff at restaurant and reception. - staff didn’t expect tips. Negatives: - beds were hard to sleep on - beach bar was terrible. ( staff would ignore my partner with serving her and serve someone else, she ended up walking away) - kids club poorly ran, had a waitress in there at the desk sat on her phone who you’d see on a night taking people’s glasses from table) - entertainment team wasn’t ever in kids club as they were always all too busy apparently at the pool ( even when you seen them they weren’t doing much) apart from talking an

Shame the hotel is nice and most staff are helpful, but what ruined for us is the following: Rude and unprofessional animation team, especially the guy with glasses and the girl Suzan. The waiter Khaled who distributes tissues and cutleries is also rude and unprofessional. Housekeeping could be better. Pool bar tender is very edgy. Not enough sun beds. Eventhough the pool staff are very helpful especially Mostafa.

This was my first time in Egypt and I had heard that the hotels were of a very high standard, being 5* I had high hopes for the Parrotel Beach Resort, but was very disappointed. Upon arrival at 8.30pm, after checking in and being shown to our room, we were told to go straight to dinner as it finished at 9pm. We got to the restaurant at 8.50pm and managed to get one plate of food, then everything was quickly packed away. Normally you wouldn't worry, as all inclusive you'd go and get a snack later on. But not here, snacks are only available during the day. But don't hold your hopes up, as their idea of a burger and chips snack is an empty bun and cold chips. This was the case every day we tried... The room was nice and clean and the beds were fairly comfortable. However, the curtains were hanging off the rails, which made it very tricky to shut properly and keep all of the light out in a morning. Plus there is no hot water after about 10pm, so after a long day travelling and just wanting a nice warm shower and bed, we had to face ice cold showers! The food in the main restaurant, where we were forced to eat every meal due to the lack of all inclusive snacks, what was there was good, but there was very limited choice every day and the same thing each day. This was the case for breakfast, lunch and dinner. The staff were also lacking, having failed to show us to a table, offer drinks etc. The pool looks nice and is clean, but you need a wetsuit to go in! I have never experienced such a cold pool, it made going for a swim a very unpleasant experience, even my children couldn't brave it for long and usually they'll spend hours in there, so that was a real shame. The beach is stoney and the water is too shallow to swim. The best thing about this place was walking along the pier and snorkeling from there. The reef and fish were amazing, but be aware that you are in very deep water with a fairly strong current. Not suitable for young children or weak swimmers. The entertainment was non existent, unless listening to baby shark every night floats your boat... There was a fire show one night which was good and that was it. We also had problems daily with our room key not working and had to keep going to Reception for a new card and our safe also broke about 4 times during our 7 day stay...

Parrotel Lagoon is a hotel with the highest level of sophistication in its treatment from the beginning of your entry into the hotel.. Clean rooms and very clean furnishings.. Their parties are really impressive, very enjoyable and entertaining.. Clean swimming pools with a high degree of beauty and very many.. As for the greatness of the Aqua Park, it is very entertaining and enjoyable. We enjoyed our time there. There are many water games for adults and children. As for drinks and snacks, there are every inch of the hotel. And more and more, their parties keep you from thinking about going outside the hotel. The parties will be very impressive. The children will play, dance and make them very happy.