Movenpick by Accor Qingdao Sunmei

Breakfast at Mövenpick Tsingtao was absolutely delicious! I especially appreciate they provided local delicacy, Chinese cabbage with shrimp. The cabbage was simply delightful, particularly when the chefs used the freshest shrimp to create the sauce. 👍 Additionally, the exceptional service provided by Ashley and Mia truly stands out and enhances the overall experience. Their professionalism and attentiveness ensure that every guest feels valued and well taken care of. Thank you for making my stay memorable!

Definitely not a 5 star hotel they claim to be on Trip.com. The first room we were checked-in had a broken window that couldn’t be opened and the reception didn’t know about it, although the window was closed with a tape and they should have known that this room had a problem. There were not many guests in the hotel and plenty of rooms to be offered. In the next room we found out that the show was out of hot water. The problem was with the central supply system and instead of repairing it themselves, the hotel engineer was coming to our room claiming that we should discharge water for 5-10 minutes before hot water starts coming out. This kept going for almost an hour, we were tired and wanted to sleep because it was late evening. The problem didn’t require our assistance because the problem was with the whole hot water supply system, not with our exact room. Also, they brought us a small heater to the room which I was surprised about, but then I understood that it was because the air-conditioner which had a heater mode, didn’t work well. I doubt that the hotel would have enough heaters for all rooms in case they had more guests. Without the heater it was quite cold in the room. Next morning the house keeper came at 9-30 am!!!Which is insane. We were sleeping. I’ve never encountered a hotel at which the house keeper came that early and disturbed the guests. Finally when leaving the hotel, we wanted to take those one-time use sleepers with us to use during the flight and found out to our surprise, that for 4 days we were living in the hotel sleepers were not changed even once. I called the reception, it was early morning (like 6-30 am) and they told me that the house keeper will bring us the sleepers when she comes to work. I told that we were leaving already and the reception promised to bring the sleepers asap. 10 minutes later nobody came and we went to check-out. At the check-out I asked for the sleepers again and told the receptionist that the taxi has almost arrived, so that she could bring us the sleepers first and then proceed with the check-out. She didn’t listen to me, still first processed the check-out and only after it went for the sleepers. So it basically took me half an hour and my nerves to get the sleepers that were supposed to be in my room from the very beginning. The general manager talked to us after the case with the hot water and the house keeper coming early in the morning. He was very polite, but this doesn’t eliminate the fact that basic services in this hotel leave much to be desired. On the plus side, very comfortable beds and clean spacious room.

This is a must stay hotel. Everything was perfect. The rooms have all the amenities you could think of. The restaurant offers Chinese foods and Western foods. The staff are professional, polite, friendly and helpful. I will definitely book at the Movenpick hotel group in the future.

Amazing Service, nice rooms and excellent quality of food absolutely “Movenpick like” - depending where are you going the location is absolutely ok… for me as a foodie it was a great experience 👍

這次入住體驗堪稱完美，毫不猶豫給出五星好評！ 最令人驚喜的是房間的全屋智能系統，真正讓我感受到了科技帶來的便捷與舒適，房間設施設備以及房間衞生都非常棒！房間衹需喊小度小度，燈光、窗簾、空調和電視應聲而動，瞬間就能營造出最舒適的休息環境。這種充滿未來感的入住體驗，讓旅途的疲憊一掃而空，無論是辦公還是休閑都變得格外愜意。 比智能硬件更温暖的是這裏的人情味。前台Clara和Joe的服務非常出色，從辦理入住時的熱情問候，到耐心解答我的各種問題，態度始終親切專業。她們臉上真誠的微笑，讓人感覺像回家一樣温暖。這種將高科技與高情商服務完美結合的理念，真的非常難得。酒店還有特色的Movenpick冰激淋也非常好吃！ 這家酒店無疑是我今後出差或旅遊的首選，已經迫不及待向朋友們推薦了。感謝你們提供瞭如此出色的產品和服務，祝生意興隆！ 設施：棒！ 衞生：棒！ 環境：棒！ 服務：棒棒棒！

設施：設施配置完善齊全且維護良好，客房內電器、洗漱用品等一應俱全，功能完好使用便捷，床品衞浴質感上乘，公共配套實用完備，兼顧舒適感與實用性，全方位滿足入住需求，大幅提升居住體驗。 衞生：酒店衞生管理細緻到位，客房全域清潔徹底，床鋪被褥整潔鬆軟無異味，洗漱區乾爽潔凈無污漬，各類用品一客一換、擺放規整，公共區域定時消殺打理，角落無積塵死角，入住全程乾淨舒心，細節處盡顯安心質感。 環境：整體環境雅緻舒適，裝修簡約大氣兼具格調，公共區域綠植點綴氛圍温馨，客房採光通風俱佳，隔音效果出眾，遠離嘈雜干擾，閑暇休憩時靜謐愜意，身處其中能卸下疲憊，盡享舒適放鬆的入住氛圍。 服務：服務專業貼心無可挑剔，工作人員Joe態度親和熱情，到店接待高效細緻，入住全程主動貼心，需求響應及時迅速，各類疑問耐心解答，細節處盡顯用心關懷，全程體驗順暢舒心，倍感温暖周到。