Sheraton Qingdao Licang Hotel recensioner

I was extremely disappointed with my stay at the Qingdao Licang Sheraton. The hotel is old and poorly maintained. The first room we were assigned had a broken shower head, forcing us to move rooms at 5:00 am — a huge inconvenience. The bathroom walls also showed significant wear and tear, which added to the unpleasant experience. The front desk service was even more frustrating. They were dishonest about the charges for my laundry service. I was presented with a bill for RMB 320, but I was charged over RMB 380 at check out. When I asked for an itemized statement to clarify the discrepancy, they refused to provide one. Considering my flight schedule, I had no choice but to pay the incorrect amount and leave, but this was completely unacceptable. Moreover, the staff at the front desk often displayed a poor attitude toward customers. As a loyal Bonvoy member, I expect a much higher standard of service, but this hotel fell far below expectations.

Friendly and helpful staff, and quite nice facilities. The room was well-appointed and the bed was comfortable. Will stay here again.

Good location, big room, staff super helpful. The negative point it was the shower, that doesnt work very well.

Hotel is located next to the construction site, so every room will be noisy, check the video. After contacting the front desk service the stuff made we wait for another few hours to place me in another room, i wasn’t even offered water. They are definitely aware that all floors one side hotel in all rooms will be noise from outside. I didn’t hear any apologies, no comments at all. The service is horrible, breakfast not delicious, I only can say that rooms itself are nice, but you won’t enjoy because of the attitude the employees bring.

For this price, the room was super huge and nice. The bed can easily sleep 4 pax honestly. The toilet had 2 mirrors, 2 basins, so convenient for sharing. Huge room and clean. The receptionist were helpful as well. Honestly a very good experience here and totally would love to come again.

Needed to change the booking because the travel plan changed and the hotel helped me with that. I really appreciated it. BEST Sheraton in Qingdao

We stayed here a couple of nights when we arrived in Qingdao and had a lovely time. Breakfast was tasty with lots of options, the room was clean and comfortable, service was great, and I loved the location, next to a little park that was great for running. I would definitely stay here again.

Sheraton is all about comfort and perfection…

Such a fantastic hotel that has been really well maintained. The bed was really comfortable and breakfast was really nice too… for the price as well I would definitely recommend 🙂

Fantastic amenities. Friendly staff. Room was comfortable. Highly recommended if you are okay with staying 35 mins drive from downtown. Starbucks and other western stuff within a 2 mins walk. Overall highly recommend.

Great room, wonderful food. Recommend staying in an executive room. The executive lounge is worth it!

First time here, very pleased with the service and room. The room here is very big and spacious which makes the stay delightful. I'm genuinely surprised with the genial greetings from all the staff here, especially those at the tea lounge. Besides service, the breakfast was also very delicious and had many options to choose from. Overall, 5 stars, would definitely recommend friends and relatives to stay here for their holidays.

From my point of view, a amazing hotel with excellent services and I did not find any flaws. Fully recommend.

Wonderful hotel, excellent staff, too bad the front road is undergoing some kind of construction, otherwise would be a perfect stay