Wanda Realm Qiqihar

服务：🙃✌🏾 环境：🙃✌🏾 卫生：✌🏾 设施：✌🏾 卫生：✌🏾

I was there to attend a 2 day conference. Check in and Check out was cumbersome and needlessly long. 5 staff members at the desk but only one person was doing the checkin and she was very rude (see Photo). Check out was no better, delayed because they needed housekeeping to check that I did not steal any towels. Breakfast offering was good but strange that they did not have sugarfree equal, but yet had it in the rooms, when I mentioned this, the service person said she would go and get some but never did. I asked for smoke free room but obviously the hotel does not have smoke free policy since there were ashtrays in front of all elevators. Also no controls for wearing masks. One good thing is large Wanda Mall is next to hotel. This hotel is overpriced. There are many hotels that are much cheaper.

我要給這家酒店一個大大的贊👍！從預訂到入住，每一個環節都讓人感到無比的舒適和滿意。酒店的工作人員非常專業，尤其ruby,總是能夠及時地解決我的問題。客房服務也很滿意，很是方便，房間也非常乾淨整潔，設施齊全，性價比很高，讓我有家的感覺。以後有機會還會來住，強烈推薦！在温泉區玩漂流時，愛人不慎將近視眼鏡遺落水中，與工作人員溝通後，一名叫馬龍的工作人員很快就將眼鏡找回，不僅態度友好謙和，效率還高。可見整個水師温泉度假區的工作人員素質很高，服務意識強，態度好！