Zentrum Neu-Schönstatt

Every thing is good, with Wonderfull view , with perfect breakfast.

We had a pleasant stay at this hotel. The room was spacious, featuring a large living room with a balcony. It was clean and tidy, and we appreciated having two televisions in the room. Although we booked a room with lake views, the view was somewhat limited. On the 3rd floor, you can barely see the lake, and even on the 4th floor, the view is only partial. However, this was not a major issue for us. One thing to note is that the bathroom walls and doors do not extend fully to the ceiling and floor, leaving gaps at the top and bottom. While this design looks fine, it means there is no proper ventilation in the bathroom, so any odors can easily spread into the room. The hotel operates on a self check-in system. We contacted the staff before our arrival, and the check-in process went smoothly despite a minor hiccup with the payment. The staff were very responsive and resolved the issue immediately when we called. For those who want to enjoy the beautiful lake view, there is a podium on the 7th or 8th floor, which is a nice place to take in the surroundings. However, we were quite disappointed with the breakfast experience. The choices were limited, and the most troubling part was the presence of numerous flies. There were at least 10-20 flies flying around, which made us uncomfortable and led us to leave the restaurant with an unfilled stomach. Just thinking about it gives me goosebumps. Aside from the breakfast issue, the hotel is quiet and lovely.

모든것이 완벽했고 수녀님들께서도 환영해주셨습니다 다만 역과의 거리가 있는 편이라 그것만 빼면 모든게 완벽해 주일의 모습과 스위스의 모든 평화로운 모습을 담아낸곳입니다

Super Aussicht, sauberes Zimmer. einfacher Self-Checking.

Gute Lage, schöne Aussicht auf den See runter.

I have spent a total of 7 weeks at this hotel for work reasons. Nice rooms, nice breakfast buffet, friendly restaurant staff and beautiful view. However, there is no physical reception... meaning you need to call their remote help center for any sort of assistance or administration. And therein lies the problem: - Noone feels responsible. From the 8+ times I called, I had a different person on the line every time for the same problem. There is not an assigned contact person for specific needs. Every time I called, I had to explain the situation again. - Unfriendly staff. While some of the staff were friendly, there were some who were not understanding and not willing to help with problems, that were previously solvable. Specifically a German lady who was very inpatient and unfriendly, at some point even outright snappy. - No internal communication. Things agreed on by phone call or per email aren't held up. Every time it required a phone call to solve issues with payment and receipts, even though it was the same procedure every week. There seems to be no concept of leadership or communication within the system. As for my company, we frequently book this hotel every year, resulting in hundreds of nights spent at Neu - Schönstatt. However we have now decided that the administrational stress and inflexibility of the Hotel goes beyond what one can expect and will no longer be booking here. If you are looking for nothing but a place to stay with no specific requests, this is a nice place to stay. But if you tend to require assistance of any sort, stay away.