Swept Away Cottages

We arrived and were so happy to see the grounds and property. We had booked for the festival and loved the location! The first night my partner stayed she was slightly itchy and then the following morning noticed little bugs on her face. Upon looking in our room we found little mites that had infested our bedroom. When we brought it up to management they laughed in our face and stated that leaving lights on causes that. We then asked for something to be done and again, told it was our fault. The third night, following them agreeing to clean and spray our bedroom, were greeted with our pillow completed infested. We then called management to state that the bugs were back, she hung up and stated she needed to sleep. After several more calls asking for blankets and pillows to sleep in vehicles she returned and stated she’ll refund us and we had to leave the next morning. This was by far the worst experience of my life. They have the worst empathy I’ve ever witnessed and the fact they didn’t take a bug infestation seriously is disgusting. Do NOT stay here.

My husband, our 2 dogs and I stayed in cottage No. 4 from October 10-20, 2023. I was amazed at the interior of the cottage. The pictures on the website do not do it justice. It was very clean, well decorated and had everything you needed! The cottage has fridge, stove, dishwasher, microwave, coffee maker, toaster, whirlpool tube and so much more. It was 2 bedrooms with a king bed on the main level and I think it was a queen upstairs. There were also 2 pullout couches. There is no need to bring utensils, plates, cups, bedding, towels, dish soap. etc as it is all there. Leave your bath towels out on the porch in the morning and the cleaning staff will pick them up and leave new ones for you. If you would like the cottage cleaned and bedding changed, just call down the day before and they will be in to clean for you. Onsite laundry facilities where quite helpful during our stay. Each unit has a full size BBQ, picnic table and fire pit. The pool and hot tub were being closed for the season during our stay so we did not try it out. We truly had a wonderful stay and will be back!

Stayed at Swept Away mid August 2022 for 4 nights. There was a very strong skunk smell on front porch when we arrived but we were not told about it when we checked in. We thought maybe it had happened recently and it would be gone the next day but it was still there next morning. The third day it rained and the smell became much worse. It was nauseating! We couldn’t sit on porch, couldn’t leave windows open and we had to to go in and out of cottage quickly so smell wouldn’t enter. Couldn’t even sit outside anywhere close to cottage. All the cottages were occupied so it would have been impossible for management to move us to another cottage. Furthermore, we were there for a large family reunion so impossible for us to leave. Staff member told us the smell had been there since SPRING! Porch floor was dirty, gross and disgusting. Skunk spray probably soaked in boards. We found out that it was rented as soon as we left with no effort to get rid of the smell. I realize that the cottages are in a wooded area so there will be animals but I can’t accept that they would rent (over $1600) a cottage with that strong a skunk smell over and over again all summer without doing something about it. Management replies to negative comments so looking forward to their spin on this! NAUSEATING SKUNK SMELL AT FRONT DOOR OF COTTAGE SINCE SPRING AND STILL RENTING ! NO WARNING OF THE SMELL UPON ARRIVAL AND NO APOLOGY FROM MANAGEMENT WHEN WE COMPLAINED!!

Terrible service, no respect or understanding. Just in it for the money. There are better places to stay in canvandish PEI. Don't stay here, they ruin our stay, experience in PEI. We rented three cottages over 5 days. On day 4 my mother got COVID, we decided to leave for her safety and the safety of the other people. The manager wouldn't refund me for the day, and even re-rented our cottage that night. I called to discuss the situation, I asked her to do the right thing, she hung up on was rude and disrespectful. She could done the right thing, they got there money x 2. Stay some where else. Pay extra, don't stay here. It's sad that PEI tourism is representative by business like this.