Oaks Queenstown Shores Resort

Definitely value for money. Better than the hotel next door which is more expensive. But Oaks is closer to the lake.

We stayed for three nights but the shower heater wasn’t working in our last night, we called the receptionist and the receptionist on duty said that he will be assisting us to find a new room and asked us to wait for his call, we waited for a long time and he did not even call back, we called back but there was no answer and couldn’t find the receptionist at the counter, we are very disappointed by the irresponsible act by the receptionist on duty as it caused us to shower with cold water in winter.

We enjoy the time here, good service and good views!

The staff members are very warm and friendly. The are very helpful. The hotel is currently under renovation and so the location is not very convenient to get in and out. The room is using air refresher of which the artificial scent made me hard to breathe.

Very good view, and with full new amwnities. 12 mins to supermarket, 8 mins to queenstown

The room is very poor and the service is really bad！It is the worst hotel I have been booked！The check out time is 10am in the morning but nobody inform me and charge me 55NZD！