ebk16
30 september 2024
This is a wonderful spot with beautifully appointed rooms, a wonderful jungle outlook, a resident sloth, lovely pools, a solid restaurant, and an EXCELLENT STAFF! [Not to mention, good access to restaurants, a bank and grocery store up a somewhat steep hill]. We had the unique experience of being the only guests here due to a tree falling across power lines the day before we arrived (guests having been relocated before the hotel reopened the day of our arrival.) We were SO cared for my the front desk staff, David, Sebastian, and especially, Monica. They made sure that we had transport to the sister hotel for breakfast, made arrangements for modified pick-ups for tours when necessary, made sure that we had a very early - and elegant - breakfast delivered to our room in advance of a 7:30 am pick-up for a tour. It was a terrific experience and we felt more like friends or family than just tourists there for a few days.
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