Crowne Plaza Manila Galleria, an IHG Hotel

I booked Crowne Plaza Manila Galleria because it was the venue for our event, and it turned out to be a great choice. The room was really spacious—enough to fit up to four people comfortably. I loved the city view from the room, but what stood out the most was how worth it their buffet was—super sulit! The location is also very convenient since it’s connected to Robinsons Galleria, which made everything accessible. The internet connection was fast, and the staff were very accommodating. Overall, it was a great stay!

This was my second or third time staying at this hotel. I chose this location because it's attached to the Robinson's mall. I can easily find food at night, and wander around in case I get bored during my free time. It's also walking distance to the SM mall, although you might have to walk through some smaller streets. You can pretty much walk around the hotel as well. The room is clean. Love the big bed. Aircond is very cold. Bathroom lighting is perfect. The only thing I did not like was the shower area. Water spills easily onto the toilet/ sink area. Love the breakfast place and selections too. I have never used the pool before, but the gym is basically Anytime Fitness, which you can access as hotel guests.

The room is spacious and immaculate clean. Love the bathtub and separate shower. Connected to robinson’s galleria so its quite convenient for shopping. The buffet breakfast has a lot of food option.

The rooms were lovely with a great view. It is located next to a shopping mall so that was good. The deposit refund does take a while though.

虽然第一晚有一些意外情况，但酒店的处理/response in a timely and appropriate way, so I will still consider Crowne Plaza for future business trip! Plus, the breakfast is pretty good!

The front desk staff who checked us in, Queenie, was super friendly, warm, and efficient. Everyone actually was very hospitable. We love staying here not only because of its prime location and amenities, but also because of the impeccable hospitality. We usually don’t encounter any issue, but during this stay, we were surprised by a cockroach in our room! It surely didn’t dampen our stay since we were checking out when we saw this, but hopefully we don’t see anything like this in the future.